
Efficient Operations Manager
6 days ago
Motive empowers people to run physical operations more effectively. Our platform provides complete visibility and control, automating tasks and reducing manual workloads.
We serve over 100,000 customers across various industries, including transportation, logistics, construction, and more.
Learn more about our platform on our website.
About the RoleAs a Senior Order Management Specialist, you will ensure seamless order execution and leverage expertise to support critical tasks. You will create quotes, generate order forms, complete sales orders, and oversee end-to-end processing of deals.
Our Fin Ops team facilitates critical deals by efficient coordination between departments. Your contributions will drive operational efficiency and accuracy in sales order processing.
To succeed in this role, you should be collaborative, eager to learn, and detail-oriented. A team-first mentality and ability to work seamlessly with others is essential.
Key Responsibilities- Manage Sales Force Quote to Cash cycle
- Identify and resolve technical issues
- Provide guidance on complex deal structures
- Quote creation and completion
- Order cancellation
- Account renewals
- Contract buyout quotes
- Opportunity stage amendments
- Package upgrades/downgrades
- Vendor finance deals
- Account audits
- Account mergers
- Liaise with other departments to resolve cases
- Graduate degree in Business Management disciplines
- Strong business communication skills in English
- 3+ years of professional work experience
- Proficient experience with Microsoft Excel and Word
- Knowledge and experience of CRM systems, preferably Salesforce
- Prefer experience working with ERP systems
- Organized, meticulous, and detailed in entering information
- Excellent analytical and problem-solving capabilities
- Self-starter with ownership of job responsibilities
- Ability to prioritize and multi-task in high-volume workload situations
Motive values diversity and inclusion. We are an equal opportunity employer and welcome people from different backgrounds and perspectives.
Please review our candidate privacy notice.
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