Remote Helpdesk Professional

22 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time

Technical professionals seeking a challenging role can apply for this night shift position. Responsibilities include providing technical support to clients, resolving hardware and software issues, and maintaining accurate records. A strong understanding of Windows and Mac operating systems is required, as well as excellent communication and problem-solving skills.

Key Responsibilities:
  1. Support clients via phone, chat, or email
  2. Resolves technical issues with hardware and software
  3. Maintain accurate records of technical support activities
Requirements:
  1. 2+ years of experience in a helpdesk role
  2. Strong knowledge of Windows and Mac operating systems
  3. Ability to troubleshoot hardware and software issues
  4. Excellent customer service skills


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