Helpdesk Professional

18 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are looking for a Client Support Representative who is passionate about delivering outstanding customer service. As a key member of our team, you will play a vital role in ensuring customer satisfaction.

Key Responsibilities
  • Assist customers with their purchases through our e-commerce website
  • Maintain a high level of service through friendly, efficient, and attentive interactions
  • Document each customer query and solution
Requirements
  1. O Levels/Matriculation or above
  2. Excellent Written and Verbal English communication
  3. 40 WPM typing speed
  4. Proficiency in MS Office (MS Excel and MS Word)
Our Benefits
  • Medical Insurance & OPD
  • Provident Fund with investment options
  • Leave Encashment
  • Annual leaves
  • On-job training
  • Two days off in a week
  • Ergonomic furniture and infrastructure
  • Referral Rewards
  • Annual Increment
  • Conveyance facility
  • Loan facility
  • Employee Appreciation programs


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Technical professionals seeking a challenging role can apply for this night shift position. Responsibilities include providing technical support to clients, resolving hardware and software issues, and maintaining accurate records. A strong understanding of Windows and Mac operating systems is required, as well as excellent communication and problem-solving...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Bachelor's degree in Computer Science or related field is preferred for this positionJob Description: Night Helpdesk Support RoleThis role requires an experienced technical professional to provide support during night shifts. Key responsibilities include responding to technical inquiries, resolving hardware and software issues remotely, diagnosing network...


  • Karachi, Sindh, Pakistan Safebit Solutions Inc Full time

    About the RoleWe are looking for a highly skilled System/Network IT Consultant to join our team at Safebit Solutions Inc. As a key member of our team, you will play a vital role in supporting our clients' IT needs. This position requires a strong technical background, excellent communication skills, and the ability to work independently.The ideal candidate...


  • Karachi, Sindh, Pakistan Mushko Printing Solutions (Pvt) Ltd Full time

    About the RoleThis is an exciting opportunity for a Technical Support Professional to join our team at Mushko Printing Solutions (Pvt) Ltd. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees.Key Responsibilities:Monitoring WAN communication links between remote locations and Head...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Description:We are seeking a highly motivated and organized individual to join our team as a Level 1 Helpdesk Support Technician.The successful candidate will be responsible for providing top-notch customer support, troubleshooting hardware and software issues, and resolving client complaints in a timely and professional manner.You will be working...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Technical professionals seeking a night shift opportunity can apply for this role. Responsibilities include supporting clients with technical issues, resolving hardware and software problems, and maintaining accurate documentation. A strong understanding of Windows and Mac operating systems is essential, as well as excellent communication skills.Key...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    This night shift role requires a skilled technical professional to provide support to clients with technical issues. The ideal candidate will have a strong understanding of Windows and Mac operating systems, excellent communication skills, and the ability to troubleshoot hardware and software problems.Responsibilities:Respond to technical support inquiries...


  • Karachi, Sindh, Pakistan Mushawarsolutions Full time

    Job DescriptionThis role involves daily audits of CAT portal, analyzing submitted trades data. Key responsibilities include: Reviewing trades on a daily basis to identify issues. Using critical analysis and business knowledge to find the root cause of problems using SQL. Emailing counterparties to take necessary steps in resolving issues. Raising JIRAs to L3...


  • Karachi, Sindh, Pakistan EWS Group Full time

    EWS Group is seeking an experienced Customer Support and Resolution Specialist to join our team.About the Job:This role involves resolving technical issues, providing product knowledge, and collaborating with cross-functional teams to deliver exceptional customer service.The ideal candidate will have a strong technical background, excellent communication...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    This role requires a highly skilled individual who can deliver exceptional customer experiences. As a Helpdesk Professional, you will work closely with customers to resolve their queries efficiently.Key ResponsibilitiesRespond to customer inquiries via email and chatProvide alternatives to products/items not available on our websiteStay up-to-date with...


  • Karachi, Sindh, Pakistan EWS Group Full time

    We are seeking a Senior Technical Support Professional to join our team at EWS Group.About the Position:This role involves providing exceptional technical support, troubleshooting complex issues, and collaborating with cross-functional teams to deliver exceptional customer service.The ideal candidate will have a strong technical background, excellent...


  • Karachi, Sindh, Pakistan Cloudtastic Private Limited. Full time

    We are looking for a Microsoft 365 Support Specialist to join our team at Cloudtastic Pvt. Ltd. in Karachi. In this role, you will play a crucial part in managing our Managed Microsoft 365 Support Services, providing technical assistance, resolving Microsoft 365-related issues, and ensuring seamless IT operations.Enhancing Productivity with AI ToolsWhile...


  • Karachi, Sindh, Pakistan EWS Group Full time

    Customer Support Analyst (L2) - Team LeadApply locations: PER - Karachi, PKTime type: Full timePosted on: Posted 2 Days AgoJob requisition id: R42294About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global...