Inbound Call Specialist

3 days ago


Lahore, Punjab, Pakistan Cyber System Pvt Ltd. Full time

Cyber System Pvt Ltd is committed to providing top-notch customer service, and we're looking for a skilled support executive to help us achieve this goal. In this role, you will be responsible for interacting with clients via inbound video calls, scheduling appointments and verifying patient eligibility.

Responsibilities:
  1. Engage with clients in a friendly and professional manner, responding to their inquiries and addressing their concerns.
  2. Efficiently schedule appointments and manage patient information.
  3. Communicate effectively with clients regarding pre-authorizations and appointment reminders.
Requirements:
  • Excellent communication and interpersonal skills
  • Experience working in a fast-paced environment
  • Basic computer knowledge (MS Word & Excel)
  • Ability to work independently and as part of a team
Benefits:

A competitive salary, plus bonuses and comprehensive medical insurance coverage, make this an exciting opportunity for those seeking a challenging and rewarding career in customer support.



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