
Documentation Specialist
1 day ago
One Network is looking for a skilled Technical Writer to join our team. The ideal candidate will be responsible for drafting high-quality technical proposals, developing comprehensive documentation, and ensuring that content is clear and engaging.
Responsibilities:
- Collaborate with the design team and subject-matter experts to draft technical proposals and product documentation.
- Develop, organize, and write user manuals, procedure manuals, technical specifications, and process documentation.
- Work with product management teams to identify and implement documentation repositories and centralized storage solutions.
- Maintain an up-to-date database of reference materials, including research, usability tests, and design specifications.
- Evaluate existing content and suggest innovative improvements to enhance clarity and user engagement.
- Develop information architecture templates that meet organizational and legal standards.
- Collaborate with engineers and other technical teams to improve user experience and create visuals and diagrams for technical content.
Qualifications:
- Three or more years of experience as a technical writer with a proven ability to write clear and effective documentation.
- Strong written communication skills with an eye for detail and the ability to simplify complex technical concepts.
- Experience in writing documentation and procedure manuals for different audiences.
- Ability to quickly learn and understand complex subject matter and communicate it effectively.
- Knowledge of the Software Development Life Cycle (SDLC) is a plus.
- Experience working with engineers to refine content, improve user experience, and create visuals and diagrams for technical support materials.
- Strong organizational skills with the ability to handle multiple projects simultaneously and meet deadlines.
Benefits: Competitive salary and benefits package
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