Premium Call Center Operations Manager

3 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Summary

We are seeking an experienced Call Center Manager to lead our premium call center operations. The ideal candidate will have a strong background in call center management, with a minimum of 4 years of experience in a top-notch inbound call center environment.

Key Responsibilities
  • Lead and manage a team of call center representatives to achieve exceptional customer service and sales performance
  • Develop and implement strategies to improve call center efficiency and effectiveness
  • Maintain a deep understanding of call center metrics and key performance indicators (KPIs)
  • Collaborate with cross-functional teams to drive business growth and improvement

What We Offer

We offer a competitive compensation package, comprehensive benefits, and opportunities for career advancement. If you are a motivated and results-driven professional with a passion for leadership and team management, we encourage you to apply.



  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job RequirementsWe are seeking a highly skilled individual to fill the position of Manager in our premium call center operations. The successful candidate will possess excellent analytical skills, able to find the root cause of problems, business acumen, and the ability to take measured steps.Excellent communication and interpersonal skills are...


  • Karachi, Sindh, Pakistan E-Square Full time

    One of the leading multinational companies that has recently taken over a few projects in Pakistan is looking for a Manager for their premium call center operations. The incumbent must have 4-5 years of experience in different areas of call centers, preferably as a Team Leader for 4 years, Assistant Manager for 2 years, or Manager with at least one year of...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job SummaryThe ideal candidate for this role will have 4-5 years of experience in different areas of call centers, preferably as a Team Leader for 4 years, Assistant Manager for 2 years, or Manager with at least one year of experience.Total minimum experience of 4 years in top-notch inbound call centers, preferably local (Inbound operations) is required. The...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Call Center Operations ManagerYour primary responsibilities include overseeing the day-to-day operations of a call center, ensuring seamless communication with customers and clients. This involves receiving and responding to inquiries, resolving complaints, and providing exceptional customer service.Schedule and Demands:The job requires working on...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Call Center Office ManagerJob Summary:Spearhead call center operations and lead a team of agents to drive sales, customer satisfaction, and operational efficiency.Key Responsibilities:Call Center Leadership: Supervise and motivate team members to achieve targets and provide exceptional customer experiences. Monitor performance metrics, identify areas for...


  • Karachi, Sindh, Pakistan Pro Work Technical Services Full time

    Job Description: Call Center Office Manager (5 Years Experience)About Company:Pro Work Tech is a leading Service Provider Company in Pakistan. With over 10 years of industry experience, we work with large Enterprise companies internationally. Our services encompass a wide array of call center services such as outbound and inbound calls, sales generation, and...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    A leading cellular company in Pakistan is looking for an experienced professional to lead their call center operations. The incumbent must have 4 years of experience in different areas of call centers, preferably starting as a call center agent and then progressing to team lead experience (at least one year). A total minimum of 4 years in top-notch inbound...

  • Manager Call Center

    3 weeks ago


    Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full time

    Brief JD:- Supervise complete sales operations- Manage and achieve sales targets- Plan and develop new methods to improve call center sales efficiency- Monitor operations for safe and sound delivery to customers within committed timeJob Specification- Organizational, administrative, and managerial skills- Good interpersonal skills- Should be a team player-...


  • Karachi, Sindh, Pakistan MB Group Full time

    Opportunity of a Lifetime Skyrocket Your Career with UsAre you ready to take your career to new heights? We are thrilled to announce an incredible opportunity for dynamic individuals to join our team as Sales Agents for our outbound call center.Requirements:Good English communication skillsMinimum Qualification: Intermediate or A-LevelsWhy Join Us:Be part of...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Call Center Leadership RoleThis position entails leading a team of professionals in a dynamic call center setting. Your key duties will be managing daily operations, coordinating staff schedules, and fostering an environment that encourages collaboration, open communication, and continuous improvement.Responsibilities Include:Developing and implementing...