Call Center Operations Manager

3 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Summary

The ideal candidate for this role will have 4-5 years of experience in different areas of call centers, preferably as a Team Leader for 4 years, Assistant Manager for 2 years, or Manager with at least one year of experience.

Total minimum experience of 4 years in top-notch inbound call centers, preferably local (Inbound operations) is required. The incumbent must be an analytical guru who can apply SOP, KPIs, and call center metrics effectively.



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