Home Based Services Team Lead
3 days ago
We are seeking a highly motivated and experienced individual to lead our call center operations from home. As Call Center Operations Manager, you will be responsible for managing daily activities, supervising team members, and ensuring compliance with established processes and procedures.
Key Performance Indicators:
- Meet or exceed customer satisfaction targets.
- Ensure timely resolution of customer complaints.
- Develop and implement process improvements.
Requirements:
- Proven experience in call center operations management.
- Excellent communication and leadership skills.
- Ability to analyze data and make informed decisions.
Our Company:
We are H Comms, a leading telecommunications company in Pakistan committed to delivering exceptional customer experiences through innovative solutions and quality services.
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Customer Experience Manager
3 days ago
Attock City, Punjab, Pakistan H Comms Full timeHome Based Services Team Leader:We are looking for a talented and experienced individual to lead our call center operations from home. As Home Based Services Team Leader, you will be responsible for managing team members, developing operational strategies, and ensuring high-quality service delivery. Main Responsibilities:Lead and motivate team members to...
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Attock City, Punjab, Pakistan H Comms Full timeAbout the Role:H Comms is a dynamic organization seeking an experienced individual to lead our call center operations from home. As Service Delivery Manager, you will be responsible for overseeing daily activities and ensuring seamless communication between departments. Key Responsibilities:Foster effective collaboration with internal teams.Develop and...
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Call Center Operations Head
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