Call Center Operations Head
3 days ago
We are H Comms, a leading telecommunications company in Pakistan. Our mission is to deliver exceptional customer experiences through innovative solutions and quality services. As Customer Experience Manager, you will play a vital role in driving this vision forward by leading our call center operations from home.
Main Responsibilities:
- Develop and implement strategies to enhance customer satisfaction.
- Mentor and guide team members to ensure high-quality service delivery.
- Collaborate with cross-functional teams to drive business results.
Essential Qualifications:
- Proven experience in call center management.
- Excellent leadership and communication skills.
- Able to adapt to changing priorities and deadlines.
Benefits:
We offer a comprehensive benefits package that includes a competitive salary, incentive structure, and opportunities for professional growth and development.
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Home Based Services Team Lead
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Attock City, Punjab, Pakistan H Comms Full timeCall Center Operations Manager:We are seeking a highly motivated and experienced individual to lead our call center operations from home. As Call Center Operations Manager, you will be responsible for managing daily activities, supervising team members, and ensuring compliance with established processes and procedures. Key Performance Indicators:Meet or...
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Customer Experience Manager
3 days ago
Attock City, Punjab, Pakistan H Comms Full timeHome Based Services Team Leader:We are looking for a talented and experienced individual to lead our call center operations from home. As Home Based Services Team Leader, you will be responsible for managing team members, developing operational strategies, and ensuring high-quality service delivery. Main Responsibilities:Lead and motivate team members to...
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