Telecommunication Solutions Expert

2 days ago

Lahore, Punjab, Pakistan beBeeTechnical Full time 40,000 - 55,000
Telecommunication Solutions Expert

We seek an expert to lead the design, implementation, and maintenance of unified communication platforms for clients. The ideal candidate will have in-depth knowledge of Genesys Cloud CX Contact Center and other UC platforms.

Key Responsibilities
  1. Solve complex problems with business communication systems using advanced technical expertise.
  2. Provide technical consultation services to global customers via remote support channels.
  3. Support programming changes for internal and external clients across multiple UC platforms.
  4. Lead projects and provide guidance as needed to ensure successful project delivery.
  5. Collaborate with stakeholders to support end-user installations and configurations.
  6. Deliver process training and knowledge transfer to new team members to enhance team capabilities.

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