
Software Support Specialist
2 days ago
Abeeha Technologies is seeking a highly skilled Software Support Specialist to join our team. In this role, you will be responsible for providing top-notch technical support to our customers using Enterprise Resource Planning (ERP) software.
Key Responsibilities:- Demonstrate ERP Software Capabilities: Give demos to new leads through videos or remote sessions, showcasing the software's features and benefits.
- Catalyze Sales Success: Collaborate with team members to achieve monthly targets, ensuring sales success through effective liaison and communication.
- Deliver Post-Sale Training: Provide comprehensive training to existing clients on ERP software usage, ensuring they get the most out of their investment.
- Uncover New Opportunities: Identify and source new sales opportunities through lead follow-up, outbound cold calls, and WhatsApp outreach.
- Drive Lead Conversion: Follow up with leads and submitted quotations, converting them into successful sales.
- Create Engaging Content: Produce high-quality training and demo videos for existing and potential customers, highlighting the software's capabilities.
- Maintain Social Presence: Manage social platforms (YouTube, WhatsApp, Facebook), creating engaging content that resonates with our audience.
- Develop Compelling Posts: Design social media posts that capture attention and drive engagement.
- Provide Expert Support: Offer technical support to customers using ERP software, resolving issues efficiently and effectively.
- Resolve Customer Concerns: Address customer inquiries regarding software functionality and provide guidance on software usage.
- Document Knowledge: Create and maintain customer support documentation, including FAQs and knowledge base articles.
- Enhance Customer Experience: Continuously improve customer support processes to deliver an exceptional experience.
- Collaborate with Cross-Functional Teams: Work closely with development, product, and sales teams to ensure customer satisfaction.
- Make Calls: Conduct 50-60 calls per day to new clients, establishing connections and promoting our services.
- Share Company Information: Send company profiles to customers via mail and WhatsApp, fostering relationships and trust.
- Track Progress: Prepare lists of clients contacted and leads for sale, monitoring progress and making adjustments as needed.
- Report Results: Compile and submit monthly sales reports to supervisors, providing insights into performance and areas for improvement.
-
Technical Support Specialist
8 hours ago
Lahore, Punjab, Pakistan Contour Software Full timeAbout ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries....
-
Technical Support Specialist
6 hours ago
Lahore, Punjab, Pakistan Contour Software Full timeAbout Contour SoftwareWe are a subsidiary of Constellation Software Inc., a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world. Our company is proud to be part of this esteemed group, with employees and customers in 100+ countries.Our journey began as an R&D & Accounting back-office, but we have...
-
Lahore, Punjab, Pakistan Smart Virtual Support Full timeWe are looking to hire a skilled Data Analysis Specialist for our Lahore based office. The ideal candidate should possess strong analytical skills and be able to conduct fact-based research.Key Responsibilities:Conduct in-depth analysis of various data setsAnalyse written English language requirementsDemonstrate quick learning abilitiesUtilize computer...
-
IT Support Engineer
8 hours ago
Lahore, Punjab, Pakistan Contour Software Full timeKey ResponsibilitiesProvide exceptional support and troubleshooting for software issues via telephone, email, or our ticketing system.Respond to client inquiries regarding the use of supported software, helping them navigate features and functions.Offer solutions and guidance for basic technical support related to software and operating systems.Participate...
-
Enterprise Account Specialist
5 days ago
Lahore, Punjab, Pakistan RockSteady Software Full timeRole SummaryWe are seeking an Enterprise Account Specialist to join our team at RockSteady Software. The ideal candidate will have a proven track record of driving business growth through strategic account management.The Enterprise Account Specialist will be responsible for developing and executing a strategic account plan that aligns with our business...
-
Software Support Specialist
5 days ago
Lahore, Punjab, Pakistan Generix Solutions Full timeAs a Software Support Executive at Generix Solutions, you will be responsible for providing exceptional technical assistance and support to our valued customers.The ideal candidate will possess strong communication and customer service skills, with the ability to troubleshoot and resolve complex technical issues in a timely manner.We are seeking a highly...
-
Customer Support Specialist
7 days ago
Lahore, Punjab, Pakistan Black Lion Software Full timeJob DescriptionWe are looking for someone with exceptional English to professionally engage with customers and clients through chat to address inquiries, resolve issues, and provide information and assistance, all while maintaining a positive customer experience via chat platforms or live chat on websites.Job SpecificationStrong Communication Skills:...
-
Joblogic Software Support Role
7 days ago
Lahore, Punjab, Pakistan Joblogic Service Management Software Full timeJoblogic Service Management Software is a leading provider of service management software, delivering innovative solutions to field service businesses worldwide. We are seeking a talented Technical Support Consultant to join our team.About the JobThis role involves creating and optimizing SQL reports, developing dynamic dashboards, and creating mobile forms...
-
Software Support Professional
7 days ago
Lahore, Punjab, Pakistan Algo+ USA Full timeJob OverviewWe are seeking a skilled Software Support Professional to join our team at Algo+ USA.About the RoleThe Technical Assistance Specialist will provide top-notch customer support and resolve software-related issues in a timely manner. This position requires excellent communication skills, technical aptitude, and a customer-focused mindset.Key...
-
Support Developer Team Lead
2 weeks ago
Lahore, Punjab, Pakistan Contour Software Full timeSupport Developer Team Lead (Technical Support - L3)3 days ago Be among the first 25 applicantsDirect message the job poster from Contour SoftwareThe Division:Dealer Information Systems Corporation (Client) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in...
-
Software and Website Support Engineer
2 days ago
Lahore, Punjab, Pakistan Software Finder Careers Full timeJoin Our TeamWe are excited to invite talented individuals to join our team as Junior Web Administrators! As a key member of our web operations team, you will play a crucial role in managing and maintaining our company and client websites. Your primary focus will be on ensuring the smooth operation of our websites, including the development and customization...
-
Technical Support Specialist
4 days ago
Lahore, Punjab, Pakistan EWS Group Full timeAs a Technical Support Specialist at EWS Group, you will play a vital role in delivering exceptional support to our clients. This involves troubleshooting software issues, answering client inquiries, and helping users navigate the features of our solutions.The ideal candidate will possess outstanding communication skills, strong customer service abilities,...
-
Cloud Systems Support Specialist
6 hours ago
Lahore, Punjab, Pakistan Contour Software Full timeCompany OverviewContour Software is a rapidly growing global enterprise software company, part of the Constellation Software Inc. conglomerate. We have over 2,000 staff across three cities, serving employees and customers in more than 100 countries. Our broad-based portfolio of market-leading solutions covers over 100 industry domains in predominantly mature...
-
Support Specialist Position
7 days ago
Lahore, Punjab, Pakistan Joblogic Service Management Software Full timeAbout the CompanyJoblogic Service Management Software is the fastest-growing UK-based SaaS company, with offices in the UK, Pakistan, and Vietnam. We have been in the business for over 20 years, currently enjoying significant growth and expanding our operations nationwide.We offer a professional working environment with benefits such as life insurance,...
-
Customer Support Professional
2 days ago
Lahore, Punjab, Pakistan Contour Software Full timeAbout ContourWe're proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world. With a broad-based portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains, we've created a perfect environment for professionals to build fulfilling,...
-
Technical Support Specialist
7 days ago
Lahore, Punjab, Pakistan Abeeha Technologies Full timeThe role of the Technical Support Specialist is to provide technical assistance to customers utilizing Enterprise Resource Planning (ERP) software. This position requires a strong problem-solver with excellent communication skills and thorough understanding of ERP software functionalities.Key Responsibilities:Deliver demonstrations to new leads via video or...
-
Support Engineer
1 week ago
Lahore, Punjab, Pakistan Hirasoft Software Solutions Full timeWe immediately require a Support Engineer, graduate from reputable universities and having good communication skills with at least 2-3 years of related professional experience.The responsibilities would include the following:Provide technical support and assistance to internal networks and existing employees.Work across organization from time-to-time, to...
-
Commercial Support Specialist
5 days ago
Lahore, Punjab, Pakistan Ir Systems Full timeRequired Skills and QualificationsTo be successful as a Commercial Support Specialist at Ir Systems, you should possess excellent communication and interpersonal skills. You must also have strong multitasking and organizational abilities, with the capacity to work collaboratively in a fast-paced team environment.In addition, proficiency in using CRM software...
-
Software Support Specialist
5 days ago
Lahore, Punjab, Pakistan Soliton Technologies (Pvt) Ltd. Full timeJob DescriptionSoliton Technologies (Pvt) Ltd. is seeking a highly skilled Technical Support Engineer to join our team.This position involves providing exceptional customer service by resolving technical issues and answering questions about our solutions. The ideal candidate will have a strong understanding of web-based applications, relational databases,...
-
Marketing Specialist
2 days ago
Lahore, Punjab, Pakistan Visnext Software Solutions Full timeVisnext Software Solutions is seeking a highly skilled Digital Lead Generation Specialist. This role involves handling the company's LinkedIn presence, identifying new leads and expanding our network. Apart from social media management, we expect the candidate to contribute to content production including blogs, business emails, social media captions, and...