
Sales Team Director
2 weeks ago
Job Summary:
We are seeking a skilled and experienced Sales Team Director to lead our sales team in achieving outstanding results. As a Sales Team Director, you will be responsible for managing and directing the daily activities of telesales staff, acting as an information source, and providing guidance on performance measurement, monitoring, and evaluation.
Key Responsibilities:- Manage and direct the daily activities of telesales staff
- Act as an information source and answer agents' questions, assign tasks, follow up, and give instructions as needed
- Carry out performance measurement, monitoring, and evaluation of all agents to improve efficiency
- Develop an overall plan and provide direction to the team to increase package sales
- Review and provide input on all new scripts, rebuttals, and sales presentations
- Train, supervise schedules, and assist in evaluating staff
- Carry out supervision, call monitoring, coaching, training, disciplining, and reviewing all agents or operators
- Ensure that team members acquire the appropriate support and training to apply best skills and knowledge on the job
- Managing one's own time and the time of others
- Monitoring/assessing performance of individuals and taking corrective action
- Selecting and using training/instructional methods and procedures
- The person should be well-versed in the sales field and can achieve targets given by the company
- Should have an adaptable personality
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