Quality Assurance Expert

10 hours ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time

**Job Overview:**

We are looking for a highly skilled Quality Assurance Expert to join our team. As a key player in our quality assurance process, you will be responsible for ensuring that our employees possess the necessary language skills to deliver exceptional customer service.

Main Responsibilities
  • Develop and Maintain Assessment Tools: You will develop and maintain auto-scored English language proficiency assessments to ensure our job applicants can properly communicate with customers in various countries.
  • Conduct Language Assessments: You will conduct assessments of new and existing employees to determine their language proficiency levels.
  • Provide Feedback and Coaching: You will provide feedback and coaching to employees to improve their spoken English skills.
  • Monitor Call Quality: You will monitor the calls made by employees on a daily basis, providing feedback and coaching to improve their spoken English skills.
Requirements
  • Qualifications: A graduate degree in English Literature or Applied Linguistics, or a related field, is essential. Additionally, you should have at least 4-5 years of experience in English teaching or language assessment.
  • Skills and Qualities: You should be proficient in written and spoken English, familiar with UK English language dialect, and possess excellent communication and interpersonal skills.


  • Rawalpindi Cantonment, Pakistan Stellar Communication Full time

    At Stellar Communications, we're on a mission to deliver exceptional customer experiences through our quality assurance processes. As a Top Notch QA Manager, you'll play a crucial role in driving continuous improvement and ensuring the highest standards of quality.This is an exciting opportunity for someone who has a passion for delivering top-notch customer...


  • Rawalpindi Cantonment, Pakistan Moonlabor Full time

    At Moonlabor, we are committed to delivering high-quality products and services. To achieve this goal, we are seeking a skilled Quality Assurance Associate to oversee the quality of all our products and services.The successful candidate will be responsible for developing quality standards, conducting tests, and identifying issues in the production of our...


  • Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    Quality Assurance Specialist Voxnet Communications, Pakistan The primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with...


  • Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    Auto Insurance Quality Assurance RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for evaluating the quality of auto insurance calls and providing actionable feedback to agents.The successful candidate will have a strong background in call center operations and a proven...


  • Rawalpindi Cantonment, Pakistan FAH Consul-Tech Full time

    At FAH Consul-Tech, we're pushing the boundaries of innovation by integrating cutting-edge technology with human-centric solutions. Our team is looking for a Quality Assurance Specialist to join us in our mission to redefine industry standards.About the RoleThis full-time position involves executing tests, conducting quality assurance, and performing manual...


  • Rawalpindi Cantonment, Pakistan Moonlabor Full time

    Moonlabor is looking for a highly skilled Quality Assurance Associate to join our team. As a key member of our quality assurance department, you will play a crucial role in ensuring the quality of all our products and services.Your primary responsibilities will include developing quality standards, conducting tests, and identifying issues in the production...


  • Rawalpindi Cantonment, Pakistan FAH Consul-Tech Full time

    Direct message the job poster from FAH Consul-TechCompany DescriptionFAH Consul-tech Pvt Ltd is a forward-thinking consultancy firm specializing in integrating artificial intelligence (AI) and human-centric solutions. The company aims to redefine industry standards by providing innovative, efficient, and scalable solutions tailored to clients' unique needs....


  • Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    Quality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    **Job Summary**We are seeking a seasoned Quality Assurance and Compliance Manager to oversee the development, implementation, and maintenance of Integrated Management Systems (IMS) compliant with ISO 9001, ISO 22301, ISO 14001, and ISO 45001 standards.The ideal candidate will have strong leadership and communication skills, as well as the ability to...


  • Rawalpindi Cantonment, Pakistan Codefreaks Full time

    Job Overview:We're looking for an experienced SQA Engineer to oversee software quality and reliability.Key Tasks:Develop and maintain detailed test plans and documentation.Conduct thorough testing and debugging to identify and fix issues.Collaborate with developers and stakeholders to resolve defects and improve quality.Implement and manage automated testing...


  • Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    As a Quality Assurance Lead at Translation Empire PK, you will be responsible for leading the development and implementation of Integrated Management Systems (IMS) that align with ISO 9001, ISO 22301, ISO 14001, and ISO 45001 standards.You will ensure that quality, business continuity, environmental, and health and safety processes are in line with these...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a highly skilled Software Quality Assurance Analyst to join our team. The ideal candidate will have a keen analytical mindset and experience with technical writing, functional testing on web-based and smartphone applications.The successful candidate will be focused on documentation, functional, integration testing, and managing...


  • Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    Job DescriptionWe are looking for a detail-oriented and analytical Software Quality Assurance (SQA) Engineer to join our team. The ideal candidate will have hands-on experience in manual and automated testing. You will be responsible for identifying, documenting, and resolving defects before deployment.


  • Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    Service Quality Assurance ManagerJob OverviewWe are looking for a Service Quality Assurance Manager to lead our contact center team, responsible for ensuring exceptional customer experience through ongoing quality evaluation and process improvement. If you are a motivated and results-driven professional with a passion for delivering outstanding service, we...


  • Rawalpindi Cantonment, Pakistan Translation Empire Full time

    Key Responsibilities:Test Planning and Strategy: Assist in developing and maintaining test plans, test cases, and test strategies to ensure software meets quality standards. Collaborate with stakeholders to understand functional and non-functional requirements.Test Execution: Perform functional, regression, integration, and user acceptance testing (UAT)....


  • Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    Job Title: Auto Insurance Quality Assurance SpecialistWe are seeking a dedicated Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for listening to recordings of auto insurance calls and providing detailed feedback based on the conversations.The ideal candidate will have previous call center...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a detail-oriented Quality Assurance Specialist to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams.Key Responsibilities:Monitor inbound and...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    **Job Title:** Quality Assurance and Compliance ManagerWe are seeking a highly experienced Quality Assurance and Compliance Manager to join our team. The successful candidate will be responsible for leading the development, implementation, and maintenance of Integrated Management Systems (IMS) compliant with ISO 9001, ISO 22301, ISO 14001, and ISO 45001...


  • Rawalpindi Cantonment, Pakistan Codefreaks Full time

    Job Description:We are seeking a meticulous SQA Engineer to ensure the quality of software through rigorous testing.Key Responsibilities:Develop, document, and execute test plans and cases for web and mobile applications.Identify, log, and track software defects using bug tracking systems.Collaborate with developers to identify and resolve defects.Perform...


  • Rawalpindi Cantonment, Pakistan Aiitsolutions Full time

    Aiitsolutions is a leading provider of IT services, helping businesses expand their technology needs. We understand the importance of quality and support required to run a business successfully.Company OverviewWe provide a range of services including Managed IT Services, IT Services Consultancy, Infrastructure Deployment, Network Operation Center Services,...