Business Central Ecosystem Technical Lead

4 hours ago


Lahore, Punjab, Pakistan ITC WORLDWIDE Full time
About ITC Worldwide

We are a leading provider of IT services and solutions, dedicated to delivering exceptional results to our clients. Our team of experts is passionate about using technology to drive business success.

Job Description

The Program Manager - ISV Solutions Dynamics 365 Business Central will play a critical role in driving our ISV partnership development efforts. This role requires a unique blend of technical expertise, strategic thinking, and excellent communication skills.

Responsibilities
  • Develop ISV Network: Create a comprehensive strategy to enhance our ISV partner network, identifying opportunities for collaboration and integration to enrich the Business Central experience.
  • Manage Technical Expertise: Possess deep technical understanding of ISV solutions that complement Business Central, enabling effective evaluation, integration, and troubleshooting.
  • Foster Partnerships: Foster relationships with ISV partners, engaging in regular communication to align roadmaps, address technical challenges, and ensure consistent value delivery.
  • Integrate Solutions: Collaborate closely with cross-functional teams to ensure seamless integration of ISV solutions with Business Central, providing expert guidance on technical best practices.
  • Stay Ahead of Market Trends: Stay abreast of industry trends, competitor landscapes, and emerging technologies to identify new ISV partnership opportunities and ensure ongoing product relevance.
  • Influence Product Roadmap: Provide technical insights and recommendations to shape the Enavate Solutions product roadmap with the ISV partner focusing on customer needs.
  • Support Sales Team: Support the sales team by providing technical expertise during customer engagements, presenting the value proposition of ISV solutions within the Business Central ecosystem.
  • Build Training Processes: Build internal processes for training and certifications by working with ISVs to use existing training materials and resources from ISV partners, maintain internal skill matrix for proper coverage of solutions to ensure a smooth customer experience.
  • Lead Cross-Functional Teams: Work as part of a cross-functional team of technical experts within delivery and sales leaders to foster a collaborative and innovative culture that encourages continuous learning and professional development.
Qualifications
  • Bachelor's degree in Business Administration, Computer Science or related field.
  • Proven experience (2 years) involving ISV solutions and product management within the Microsoft Dynamics 365 Business Central ecosystem.
  • Strong technical background with an understanding of Business Central architecture, customization, and integration methods.
  • Excellent communication and interpersonal skills to effectively engage with internal teams, external partners, and customers.
  • Strategic thinker with the ability to identify and capitalize on market trends, translating them into actionable product strategies.
  • Proficiency in project management, including planning, prioritization, and execution.
  • Analytical mindset with the capacity to gather and interpret data to inform decisions and measure success.
  • Strong relationship-building skills to foster productive partnerships with ISV vendors.
  • Relevant certifications in Microsoft Dynamics 365 Business Central or related technologies are a plus.


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