
Head of Sales and Customer Support
5 days ago
Job Summary:
We are seeking an experienced Team Lead for Sales and Operations to join our dynamic team. The ideal candidate will have a proven track record of driving sales growth, delivering exceptional customer experiences, and fostering strong relationships with clients and vendors.
Key Responsibilities:
- Develop and implement sales strategies that drive revenue growth and expansion.
- Lead a team of sales and support professionals to ensure seamless day-to-day operations.
- Maintain high standards of customer satisfaction and quality in all interactions.
- Implement training programs to enhance team capabilities and performance.
Requirements:
Education: A Bachelor's or Master's degree in Marketing, Sales, or a related field is required.
Experience:
3-5 years of professional experience with a minimum of 2 years in sales or customer support team leadership is necessary.Key Skills: Fluency in English (written and spoken), CRM tools proficiency, sales software expertise, and ability to work flexible hours or shifts are essential.
Industry Experience: International markets or BPO industries are preferred.
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