
Call Center Team Lead
3 days ago
A high-performing Call Center Supervisor is required to oversee a team of call center executives and ensure quality service delivery.
About the Role:The ideal candidate will have strong leadership skills, excellent communication abilities in multiple languages, and experience working in a fast-paced call center environment.
Key Responsibilities:- Supervise call center executives and provide guidance, coaching, and feedback
- Maintain high-quality service standards through monitoring and evaluating calls
- Analyze team performance metrics, including call volume, resolution, and customer satisfaction
- Create schedules to ensure adequate staffing and minimize downtime
- Conduct regular quality assurance checks
- Prepare and analyze reports to track team performance
- Coordinate with stakeholders and communicate effectively
- Bachelor's degree in Business Administration or Mass Communication
- Attested degrees recognized by relevant authorities
- Minimum 2 years of post-graduation experience in a call center
- Excellent oral communication skills in Balochi, Brahui, Hazargi, Tajiki, and Pushto
- 3-month Basic Computer Certificate
- Residents of Balochistan only are eligible
- Original Educational Documents, CV, CNIC, Domicile, and Experience Certificates must be brought along with copies
- Females, Minority, Transgenders, and Differently-abled candidates encouraged to apply
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Call Center Team Lead
2 weeks ago
Quetta City Tehsil, Pakistan NADRA Technologies Ltd Full timeAbout the Company:NADRA Technologies Ltd is a leading organization in the field of technology and innovation. Our mission is to provide top-notch services to our clients while ensuring the highest level of quality and customer satisfaction.Job Description:The Call Center Supervisor will be responsible for overseeing the daily operations of the call center...
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Team Lead in a Call Center Setting
4 days ago
Quetta City Tehsil, Pakistan beBee Careers Full timeCall Center Supervisor Job DescriptionThe ideal candidate should possess strong leadership skills and excellent communication abilities to effectively supervise a team of call center executives.About the PositionThis one-year contract position requires a highly skilled professional to lead a team of call center executives and ensure high-quality service...
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Team Lead in a Call Center Setting
3 days ago
Quetta City Tehsil, Pakistan beBee Careers Full timeJob DescriptionAs a Team Lead in a Call Center Setting, you will oversee a team of call center executives and ensure they provide high-quality service to customers.Key ResponsibilitiesSupervise call center executives and provide coaching and feedback.Maintain quality assurance by monitoring and evaluating calls.Track and analyze performance metrics,...
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Call Center Leadership Position
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Quetta City Tehsil, Pakistan beBee Careers Full timeJob OpportunityWe are seeking an experienced professional to supervise call center executives and ensure high-quality customer interactions.About the RoleThis is a one-year contract position, extendable if required, for individuals with strong leadership skills.ResponsibilitiesLead a team of call center executives, providing guidance, coaching, and...
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Call Center Supervisor
4 weeks ago
Quetta City Tehsil, Pakistan NADRA Technologies Ltd Full timeMinimum Qualifications:Bachelors (4 Years) in Business Administration/Mass Communication or related fieldDegrees must be recognized and attested by HECJob Location:Professional Experience:Minimum 2 years post-graduation experience working in Call Centers3x Month Basic Computer CertificateExcellent oral communication skills in Balochi, Brahui, Hazargi, Tajiki...
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Call Center Supervisor
3 weeks ago
Quetta City Tehsil, Pakistan NADRA Technologies Ltd Full time(Age Limit: 37 Years)Apply Before19-Jan-2025Job DescriptionEducational Background:Bachelors (4 Years) in Business Administration/Mass Communication or related fieldDegrees must be recognized and attested by HECJob Location:Professional Experience:Minimum 2 years post-graduation experience working in Call Centers3x Month Basic Computer CertificateExcellent...
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Call Center Agent
1 week ago
Faisalabad City Tehsil, Pakistan Cogentro Global Full timeCall Center Agent Cogentro Global, Pakistan Cogentro provides web-based software solutions for small to medium enterprises and individuals, offering accessibility and affordability.Role DescriptionThis is a full-time on-site role for a Call Center Operator located in Faisalabad. The Call Center Operator will be responsible for handling inbound and outbound...
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Call Center Agent
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Call Center Agent
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Faisalabad City Tehsil, Pakistan Retroit Consultancy Full timeCall Center Agent Retroit Consultancy, Pakistan We are currently seeking a highly qualified individual to fill the position of Call Center Agent within our esteemed customer service team. Keep in mind that this is a home-based position, so the candidate must have a self-motivated work ethic. The ideal candidate should possess a high level of fluency in the...
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Call Center Specialist
1 week ago
Faisalabad City Tehsil, Pakistan beBee Careers Full timeWe are seeking a highly motivated Call Center Agent to join our team. As a full-time, on-site employee, you will be responsible for delivering exceptional customer experiences.Main ResponsibilitiesAnswer customer calls and respond to emails in a timely mannerResolving customer complaints in a professional and courteous mannerProviding product and service...