Senior Client Growth Manager
1 day ago
Motive is a cutting-edge platform empowering operations managers to streamline their work, increase productivity, and reduce costs.
Our users enjoy complete visibility and control over their drivers, vehicles, equipment, and fleet-related expenses. This streamlined approach automates tasks, minimizing manual workloads.
As a Senior Client Growth Manager, you will be the primary point of contact for customers, ensuring they achieve desired outcomes through Motive's solutions. Key responsibilities include communicating value, managing escalations, and facilitating renewal conversations.
You will engage in high-touch, proactive interactions with clients to drive utilization of our platform. Identify growth opportunities and collaborate with internal stakeholders to resolve client issues.
Successful candidates possess proficiency in English and Spanish, customer success or account management experience, and knowledge of managing a book of business. A proven track record of renewals and driving business growth is essential.
A diverse and inclusive work environment is crucial to our success. We are an equal opportunity employer welcoming individuals from various backgrounds and experiences.
- Job Requirements:
- Proficiency in English & Spanish languages
- Customer success or account management experience
- Knowledge of managing a book of business
- Proven track record of successfully getting the BOB through renewals
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