Enterprise Jira ITSM Solutions Architect

1 week ago

Karachi, Sindh, Pakistan beBeeSolution Full time $90,000 - $120,000
Job Summary

We are seeking a seasoned Enterprise Jira Solutions Architect with a strong background in IT Service Management to design, configure and optimize Jira Service Management solutions for clients.

Key Responsibilities:
  • Design and implement ITSM workflows in Jira Service Management based on business needs and ITIL standards.
  • Translate client requirements into scalable Jira Service Management solutions.
  • Lead the configuration of service request catalogs, SLAs, automation rules, queues and custom fields.
  • Integrate Jira with other enterprise systems (e.g. CMDB, monitoring tools, Confluence, identity systems).
  • Perform health checks and conduct maturity assessments to identify gaps and propose improvement plans.
  • Serve as SME during Jira-related discussions with technical teams, stakeholders and business users.
  • Ensure compliance with governance, security and auditability requirements.
  • Create technical documentation including solution architecture diagrams.
  • Train and mentor admin teams and end-users on Jira features and best practices.
  • Support continual service improvement initiatives through performance monitoring and analytics.

A successful candidate will have deep knowledge of Atlassian tools, ITIL practices and enterprise architecture principles.

The ideal candidate will possess at least 5 years experience in Jira administration/architecture, with at least 2 years focused on Jira Service Management, and a Bachelor's degree in computer science, Information Systems or related field.

Required Skills and Qualifications:
  • Deep knowledge of Atlassian tools, ITIL practices and enterprise architecture principles.
  • At least 5 years experience in Jira administration/architecture, with at least 2 years focused on Jira Service Management.
  • Bachelor's degree in computer science, Information Systems or related field.
Benefits:

This is an excellent opportunity to work with a leading organization and contribute to the development of innovative solutions.

Others:

We are an equal opportunities employer and welcome applications from all qualified candidates.

  • Jira Solution Architect

    3 weeks ago

    Karachi, Sindh, Pakistan Inbox Business Technologies Full time

    3 weeks ago Be among the first 25 applicantsWe are seeking an experienced Jira Solution Architect with a strong background in IT Service Management (ITSM) to design, configure, and optimize Jira Service Management (JSM) solutions for enterprise clients. The ideal candidate will possess deep knowledge of Atlassian tools, ITIL practices, and enterprise...

  • Enterprise Jira Solutions Specialist

    1 week ago

    Karachi, Sindh, Pakistan beBeeService Full time $900,000 - $1,200,000

    We are seeking a seasoned professional to design, configure and optimize Jira Service Management solutions for enterprise clients.The ideal candidate will possess deep knowledge of Atlassian tools, ITIL practices and enterprise architecture principles.Key Responsibilities:Design and implement ITSM workflows in Jira Service Management based on business needs...

  • Chief Architect

    2 weeks ago

    Karachi, Sindh, Pakistan CirrusLabs Full time 900,000 - 1,200,000 per year

    Chief Architect – CCC TransformationJob Location:On-site, Riyadh, KSA (Sponsored Visa, hiring from Pakistan)Role Summary:The Chief Architect is accountable for the end-to-end technical delivery of the CCC Technology & Operations transformation program. This role serves as the technical authority and design owner, responsible for shaping the integrated...

  • Solution Architect

    2 weeks ago

    Karachi, Sindh, Pakistan PerksHR Full time $90,000 - $120,000 per year

    Position Overview:We are seeking a highly experienced Solution Architect / Enterprise Architect to lead the design, development, and implementation of enterprise-scale systems and cloud solutions. The ideal candidate will bring deep expertise in software architecture, cloud computing, enterprise systems integration, and technical leadership, with a proven...

  • Global ITSM

    2 weeks ago

    Karachi, Sindh, Pakistan UNAVAILABLE Full time

    Overviewibex. is seeking a Change Analyst to support enterprise-wide change management initiatives, ensuring alignment with ITIL best practices and internal organizational standards. In this role, you will be responsible for overseeing and coordinating changes to the enterprise infrastructure including additions, modifications, and removals to ensure they...

  • Global ITSM

    2 weeks ago

    Karachi, Sindh, Pakistan ibex Full time $60,000 - $80,000 per year

    ibex. is seeking aChange Analystto support enterprise-wide change management initiatives, ensuring alignment with ITIL best practices and internal organizational standards. In this role, you will be responsible for overseeing and coordinating changes to the enterprise infrastructure including additions, modifications, and removals to ensure they are...

  • Solutions Architect

    2 weeks ago

    Karachi, Sindh, Pakistan Kamel Pay Full time 900,000 - 1,200,000 per year

    Company DescriptionKamelPay, founded in 2020, is the UAE's fastest-growing WPS agent specialising in salary processing. We provide businesses with secure, all-in-one salary processing solutions as a leading fintech solutions provider. Driven by a commitment to financial freedom, we enable companies and individuals to have instant access to essential...

  • Enterprise Cloud Architect

    1 week ago

    Karachi, Sindh, Pakistan beBeeArchitecture Full time $125,000 - $175,000

    Cloud Architecture OpportunityWe are seeking a skilled cloud architect to design and implement scalable, secure, and cost-efficient cloud solutions on Google Cloud Platform.The ideal candidate will have deep expertise in GCP services and strong architecture design skills to deliver innovative solutions that meet business needs.Required Skills and...

  • Global ITSM

    2 weeks ago

    Karachi, Sindh, Pakistan ibex Full time

    ibex is seeking a Change Analyst to support enterprise-wide change management initiatives, ensuring alignment with ITIL best practices and internal organizational standards. In this role, you will oversee and coordinate changes to the enterprise infrastructure, including additions, modifications, and removals, to ensure they are thoroughly planned,...

  • Strategic Enterprise Cloud Solutions Leader

    2 weeks ago

    Karachi, Sindh, Pakistan beBeeEnterprise Full time 900,000 - 1,200,000

    Cloud Solutions Architect LeadWe are seeking an experienced Cloud Solutions Architect to lead our Pre-Sales team in the region of Karachi and Islamabad. As a key member of our sales team, you will be responsible for designing and delivering tailored cloud solutions to meet the needs of our clients.As a Cloud Solutions Architect, you will lead and inspire a...