Senior Telesales Manager

13 hours ago


Lahore, Punjab, Pakistan New Travel Team Full time
Job Specification: Telesales Department Head

We are seeking a highly skilled and experienced Telesales Department Head to lead our team. As a Telesales Department Head, you will be responsible for managing and directing the daily activities of telesales staff.

Your primary goal will be to act as an information source and answer agents' questions, assign tasks, follow up, and give instructions as needed. You will also be responsible for carrying out performance measurement, monitoring, and evaluation of all agents to improve efficiency.

  • This role requires developing an overall plan and providing direction to the team to increase package sales.
  • You will review and provide input on all new scripts, rebuttals, and sales presentations.

The ideal candidate will possess strong time management skills, enabling them to manage their own time and the time of others effectively.

Key Responsibilities:

  • Manage and direct the daily activities of telesales staff.
  • Act as an information source and answer agents' questions.
  • Assign tasks, follow up, and give instructions as needed.


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