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Customer Service Advocate

2 weeks ago

Karachi, Sindh, Pakistan beBeeCommunication Full time 500,000 - 800,000
Customer Service Representative

The Customer Service Representative is responsible for ensuring that all customer needs are promptly addressed by responding to customers' requests, orders, questions, and concerns in a timely and accurate manner.

Key Responsibilities:
  • Accurately enter customer sales orders, quotes, and returns.
  • Address basic technical support questions.
  • Receive inbound calls and respond to calls as appropriate.
  • Promptly resolve customer service issues to the customer's satisfaction per company procedures and standards.
  • Create and maintain customer accounts in the database.
  • Perform administrative duties, reports, and special projects associated with Customer Support.
Requirements:
  • Associate's Degree or 2 years work experience in Customer Support.
  • Impeccable Attention to Detail with Strong Organizational Skills.
  • Exceptional Communication Skills and Professional Presence.
  • Innovative Problem Solver, Results minded and Solution focused.
  • Effective Team Player with the ability to Work Independently.
  • Strong keyboarding skills.
  • Proficient in MS Office.

Information Technology and Services - Karachi, Pakistan