Service Standards Enhancement Specialist

Customer Service Quality Assurance SpecialistWe are seeking a diligent Customer Service Quality Assurance Specialist to evaluate and enhance customer interactions. The ideal candidate will possess strong analytical skills, effective communication abilities, and the capacity to deliver constructive feedback.Job Description:The role of a Customer Service...

IT Service Delivery SpecialistWe are seeking a highly skilled IT service delivery specialist to join our team.The ideal candidate will have experience in managing the day-to-day activities of an IT service department, including HR management and arranging for the delivery of IT services. The successful candidate will be responsible for ensuring that IT...

Job SummaryWe are seeking a skilled Call Monitoring Specialist to join our team. The ideal candidate will possess strong analytical skills, attention to detail, and excellent communication skills.The primary responsibility of this role is to monitor customer interactions, assess employee performance, and ensure the highest standards of service quality and...

Job Title:• Quality Assurance ManagerJob Description:The Quality Assurance Manager plays a vital role in implementing and maintaining our quality management system. This position is responsible for supporting the Director QEC in preparing self-assessment reports and quarterly progress reports for higher education authorities.Key Responsibilities:Implement...

Service Quality Assurance Specialist (QA)Are you passionate about ensuring the highest level of quality in products and services? We are seeking a skilled and dedicated Quality Assurance professional to join our team. As a Quality Assurance specialist, you will play a crucial role in maintaining and improving our service standards, ensuring customer...

Join to apply for the Technical Services Specialist role at ibex. PakistanJoin to apply for the Technical Services Specialist role at ibex. PakistanThe Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolution to customers by performing a diagnosis of the issue while guiding customers...

Customer Experience SpecialistWe are seeking a highly organized and tech-savvy Customer Experience Specialist to provide exceptional support to our customers.This role involves providing real-time support via live chat, email, SMS, and phone, recommending products, assisting in purchase decisions, identifying upsell/cross-sell opportunities, managing order...

Our organization seeks a skilled Digital Marketing Specialist to strengthen our presence online.Job OpportunityThe ideal candidate will have 1 year of experience in the industry and be proficient in digital marketing tools and analytics.We are looking for an experienced professional with a degree in Marketing, Communications, or a related field.Key...

Job Description">We are seeking a highly skilled consultant to conduct an end-line study for our project aimed at reducing early marriages and enhancing gender equality in 10 selected districts of Punjab.The consultant will be responsible for designing the study, conducting fieldwork, analyzing data, and submitting a final report. The study must incorporate...

As a customer service specialist, you'll respond to customer inquiries, guide customers through the purchasing process, make product or service recommendations, and resolve complaints or technical concerns.ResponsibilitiesMust be happy and confident in addressing customer concernsInspire confidence in our customersManage incoming customer requests and...