IT Service Delivery Specialist

Delivery Associates (DA) is a global consultancy helping the public sector deliver lasting impact through effective implementation. With roots in Deliverology and over a decade of experience, we support leaders from strategy to execution. Our remote team works worldwide with governments and philanthropies to scale results.We're committed to diversity,...

As a Delivery Expert, you will be part of our team in Islamabad, working with senior government officials to support better delivery of public services. This role offers a unique opportunity to learn and implement our methodology as a member of our regional team.We are looking for someone with a sharp analytical problem-solving skill set to work with clients...

Job Title: IT Service Delivery ManagerAbout the RoleThe IT Service Delivery Manager will oversee the operations of the IT service desk team, ensuring that client inquiries and technical issues are resolved efficiently. This role requires 5+ years of experience in IT support within an ITIL environment.Key ResponsibilitiesManage and lead a team of service desk...

Service Delivery Manager - Network SecurityWe are seeking a results-driven Service Delivery Manager with strong technical expertise in Palo Alto firewalls, FortiGate networking, and Microsoft 365 administration. The ideal candidate will be responsible for managing end-to-end IT service delivery, ensuring the highest standards of infrastructure availability,...

Job Title:Service Delivery ManagerAbout the Role:Our company is seeking an experienced Service Delivery Manager to lead our customer solutions team. The ideal candidate will have a proven track record of delivering exceptional customer service and managing high-performing teams.Key Responsibilities:Manage a team of Customer Solutions Specialists across...

Public Sector Impact SpecialistWe're seeking a skilled Public Sector Impact Specialist to join our team in Islamabad, Pakistan. In this role, you will support government agencies and ministries in developing effective delivery plans with clear strategies, targets, trajectories, and action plans.You will monitor the implementation of these plans, establishing...

Monitoring & managing the mailbox related to service callsMeet various client service requests.Understand the scope of work and the requirements.Act as a bridge between a client and the resource.Create and ensure all ticket information is shared and entered correctly.Ensure that the information to all other departments is shared correctly and...

Service Delivery Expert WantedJob Description:We are seeking a highly skilled and experienced Service Delivery Manager to oversee the effective delivery of IT services. The ideal candidate will possess excellent leadership skills, be able to manage day-to-day operations, and ensure that all services meet agreed-upon service level agreements (SLAs).Manage...

About the Role:Are you passionate about the transportation and logistics industry? Join Truck It In, a fast-growing company revolutionizing Pakistan's road freight sector. We are looking for a Supply Engagement Specialist to manage and grow our relationships with supply partners, especially truckers, while ensuring seamless operations and service...

We are seeking a highly skilled Project Coordinator to join our team. The ideal candidate will have experience in project management, talent acquisition, and operations. They should be able to develop and manage project delivery plans, actively hire and maintain resources, track KPIs, and ensure efficient and quality delivery.This is a junior to mid-level...