Customer Services Specialist

2 days ago


Islamabad, Islamabad, Pakistan Vantage Digital Full time

As a customer service specialist, you'll respond to customer inquiries, guide customers through the purchasing process, make product or service recommendations, and resolve complaints or technical concerns.

Responsibilities
  1. Must be happy and confident in addressing customer concerns
  2. Inspire confidence in our customers
  3. Manage incoming customer requests and resolve in a timely manner
  4. Appropriately identify and manage internal resources to drive resolution
  5. Always have customer satisfaction on top of mind
  6. Communicate to Management ways to improve the partner experience
Job Specification

Skills & Requirements

  1. Prior work experience in a customer service role
  2. Ability to influence outcomes in various situations
  3. Can have difficult conversations and drive customer resolution
  4. Ability to work cross-functionally and manage multiple tasks
  5. Skills in building excellent relationships
  6. Excellent verbal and written communication skills

Location: Information Technology and Services - Rawalpindi, Pakistan

#J-18808-Ljbffr

  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Customer Service SpecialistWe are seeking a skilled Customer Service Specialist to provide exceptional support to our clients. The ideal candidate will possess excellent communication and interpersonal skills, enabling them to navigate complex customer issues in a fast-paced environment.Main Responsibilities:Maintain a professional attitude towards clients...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Customer Service Specialists Job DescriptionWe're seeking experienced customer service professionals to join our team. In this role, you'll be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and concerns in a timely and professional mannerProvide solutions to meet customer...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a dedicated Customer Service Specialist to provide exceptional support to our clients. The ideal candidate will be passionate about delivering top-notch service, possessing strong communication and problem-solving skills.The key responsibilities of this role include:Responding to customer inquiries via chat and call, providing...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Description: We are seeking a skilled Customer Service Specialist to join our team. The ideal candidate will be passionate about providing excellent customer support and possess strong communication and problem-solving skills. Main Responsibilities: • Respond to customer inquiries via chat and call, providing accurate and helpful information in a...


  • Islamabad, Islamabad, Pakistan At Law Communication Full time

    Customer Service Specialist At Law Communication, Pakistan We are hiring Fresh/Experienced Call Center Representatives for an International campaign.Candidates should be fluent in English and possess good listening skills.Night Shift• Ramzan Timings: (7:45 pm to 2:45 am)Job SpecificationAble to perform multiple tasksTarget-oriented individuals are...


  • Islamabad, Islamabad, Pakistan Practice Perfect Solutions and Services Full time

    Customer Service Executive (English And Spanish) Practice Perfect Solutions and Services, Pakistan We are seeking a skilled and bilingual Customer Service Executive to join our front office team at a busy doctor's office. The ideal candidate will be fluent in both English and Spanish, possessing exceptional communication skills in both languages. As a...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are seeking a Lead Customer Service Specialist to join our team. As a key member of our organization, you will be responsible for leading our customer support team in delivering exceptional service to our customers.About the RoleThe ideal candidate will have a strong background in customer service, with a minimum of 5 years of experience in a managerial...


  • Islamabad, Islamabad, Pakistan Errands Services Full time

    Hiring Now: Verification Specialists – Night ShiftLocation: On-site – Islamabad (Bahria phase 7)Salary: 70,000 PKR plus CommissionsShift: NightCampaign Type: B2C (Business-to-Consumer)Company Description – Errands ServicesErrands Services is a Pakistan and US-based international organization offering services in technology, financial solutions,...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Summary:We are seeking a highly skilled and confident customer service specialist to play a key role in ensuring exceptional customer service.The ideal candidate will possess excellent communication skills, the ability to inspire confidence, and the capacity to address customer concerns effectively.Key Responsibilities:Resolve Customer Requests...


  • Islamabad, Islamabad, Pakistan Practice Perfect Solutions and Services Full time

    Practice Perfect Solutions and Services, PakistanNoah Communications BPO is looking for dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.Position: Call Center Agent (Sales)Shift: Night (6 PM - 3 AM)Salary: PKR 30,000 + 5000 Bonus + Commission on SalesRequirements:Prior experience in call centers (a plus...