Customer Services Specialist

7 days ago


Islamabad, Islamabad, Pakistan Vantage Digital Full time

As a customer service specialist, you'll respond to customer inquiries, guide customers through the purchasing process, make product or service recommendations, and resolve complaints or technical concerns.

Responsibilities
  1. Must be happy and confident in addressing customer concerns
  2. Inspire confidence in our customers
  3. Manage incoming customer requests and resolve in a timely manner
  4. Appropriately identify and manage internal resources to drive resolution
  5. Always have customer satisfaction on top of mind
  6. Communicate to Management ways to improve the partner experience
Job Specification

Skills & Requirements

  1. Prior work experience in a customer service role
  2. Ability to influence outcomes in various situations
  3. Can have difficult conversations and drive customer resolution
  4. Ability to work cross-functionally and manage multiple tasks
  5. Skills in building excellent relationships
  6. Excellent verbal and written communication skills

Location: Information Technology and Services - Rawalpindi, Pakistan

#J-18808-Ljbffr

  • Islamabad, Islamabad, Pakistan GCR Events Inc. Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.We're Hiring: Customer Service Agent (Evening Shift) – Maid Services SupportTimings: 4:00 PM to 12:00 AM (Evening Shift)Job Type: Full-TimeAttractive Salary PackageAre you fluent in English and skilled at managing customer interactions? Join our team as...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Title: Customer Service RepresentativeJob Description:Respond to customer inquiries and resolve any issues that may ariseForward customers to the appropriate specialist when necessaryDocument all interactions with customersRequirements:Bachelor's degree or equivalentExcellent communication and problem-solving skillsFamiliarity with computer systems and...


  • Islamabad, Islamabad, Pakistan At Law Communication Full time

    Customer Service Specialist At Law Communication, Pakistan We are hiring Fresh/Experienced Call Center Representatives for an International campaign.Candidates should be fluent in English and possess good listening skills.Night Shift• Ramzan Timings: (7:45 pm to 2:45 am)Job SpecificationAble to perform multiple tasksTarget-oriented individuals are...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Customer Support SpecialistWe are seeking a highly skilled and dedicated customer support specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.Your primary focus will be on resolving customer complaints and concerns in a...


  • Islamabad, Islamabad, Pakistan beBeeCustomerExperience Full time

    Job Summary:We are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for acting as a liaison between our customers and clients.Your key responsibilities will include providing assistance to customers with their questions, issues, new orders, service delivery requirements,...


  • Islamabad, Islamabad, Pakistan Sybrid Private Limited - A Lakson Group Company Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Sybrid Private Limited - A Lakson Group Company|| HR Generalist || Talent Acquisition Specialist || Sybrid - A Lakson Group of Company.| Recruitment | Appraisals | HR Ops |X Vertechs | X Ibex |We're hiring Customer Services Executives for our Islamabad office·...


  • Islamabad, Islamabad, Pakistan Practice Perfect Solutions and Services Full time

    Customer Service Executive (English And Spanish)Practice Perfect Solutions and Services, PakistanWe are seeking a skilled and bilingual Customer Service Executive to join our front office team at a busy doctor's office. The ideal candidate will be fluent in both English and Spanish, possessing exceptional communication skills in both languages. As a Customer...


  • Islamabad, Islamabad, Pakistan beBeeCustomerFocused Full time

    Product Specialist Job Description We are seeking a highly skilled and experienced Product Specialist to join our team. As a Product Specialist, you will be responsible for providing in-depth product knowledge to customers, building positive relationships, and ensuring customer satisfaction. Key Responsibilities: Provide exceptional customer service and...


  • Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our operations, you will be responsible for providing exceptional customer service and support.Job SummaryThis is an exciting opportunity to work in a fast-paced environment where you will engage with customers to answer queries and...


  • Islamabad, Islamabad, Pakistan Practice Perfect Solutions and Services Full time

    Practice Perfect Solutions and Services, PakistanNoah Communications BPO is looking for dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.Position: Call Center Agent (Sales)Shift: Night (6 PM - 3 AM)Salary: PKR 30,000 + 5000 Bonus + Comission on SalesRequirements:Prior experience in call centers (a plus...