Contact Center Expansion Strategist

3 days ago


Islamabad, Islamabad, Pakistan ConnectPro International Full time
Job Role:
As a Business Development Manager at ConnectPro International, you will play a critical role in driving business growth, building strong client relationships, and staying ahead of market trends.

About Our Company Culture

We are a company that values innovation, teamwork, and customer satisfaction.

Our company culture is built around a shared commitment to excellence, and we are looking for someone who shares our passion and values.


Your Key Responsibilities
  1. Market Intelligence: Gather and analyze market intelligence to identify emerging trends, potential clients, and opportunities for expansion in the contact center industry.
  2. Prospecting: Proactively identify and qualify new business opportunities through various channels (cold calling, networking, digital marketing, events, etc.).
  3. Relationship Building: Build and nurture strong, long-lasting relationships with potential clients by understanding their contact center needs and presenting tailored solutions.
  4. Sales Cycle Management: Manage the entire sales process from prospecting to closing, ensuring seamless onboarding and contract negotiations.
  5. Proposal Development: Collaborate with internal teams to develop customized proposals and presentations, aligning with client objectives and showcasing the company's capabilities.
  6. Partnership Building: Develop strategic partnerships with industry stakeholders and vendors to expand service offerings and enhance market presence.
  7. Performance Metrics: Track and report key metrics, including sales pipeline, conversion rates, and revenue forecasts, to ensure alignment with business targets.
  8. Competitive Landscape: Keep abreast of competitors' activities and market changes to refine business development strategies.
  9. Client Loyalty: Collaborate closely with the operations team to ensure high-quality service delivery and maintain long-term client satisfaction, leading to repeat business and upselling opportunities.

What We Offer
  1. Competitive Compensation: A competitive salary package that recognizes your skills and experience.
  2. Training and Development: Opportunities for career advancement, professional development, and training to help you grow professionally.
  3. Benefits Package: A comprehensive benefits package that includes recognition programs, flexible work arrangements, and more.


  • Islamabad, Islamabad, Pakistan Bridgestone Associates Full time

    Bridgestone Associates seeks a highly skilled Expansion Strategist to lead business expansion through strategic partnerships and initiatives.Key ResponsibilitiesIdentify high-value partnership opportunities and pursue them with persistence and creativity.Maintain strong relationships with key business partners, fostering trust and open communication.Design...


  • Islamabad, Islamabad, Pakistan 2Bros Services Full time

    Company Overview2Bros Services is a leading provider of innovative solutions, seeking a skilled Remote Contact Center Specialist to join our team. As a key member of our recruitment process, you will play a vital role in identifying qualified candidates for available positions.Job DescriptionWe are seeking a highly motivated and communicative Remote Contact...


  • Islamabad, Islamabad, Pakistan At Law Communication Full time

    About the RoleAt Law Communication, we are looking for a dedicated Contact Center Specialist to join our team.The successful candidate will be responsible for providing top-notch customer service and support via phone calls.We require a professional who is proficient in English, possesses excellent communication skills, and can multitask efficiently.Main...


  • Islamabad, Islamabad, Pakistan Reach First Communications SMC Pvt Ltd Full time

    At Reach First Communications SMC Pvt Ltd, we are seeking a highly motivated and experienced Business Expansion Strategist to lead our business development efforts. The ideal candidate will have a proven track record of driving growth through strategic planning and execution.Job DescriptionDevelop and implement business expansion strategies to drive revenue...


  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    Job Overview:We are seeking a highly motivated Business Development Manager to join our team at ConnectPro International. As a Business Development Manager, you will be responsible for driving business growth, building strong client relationships, and staying ahead of market trends.About Our TeamWe are a dynamic team of professionals dedicated to delivering...


  • Islamabad, Islamabad, Pakistan VisionX Technologies, Inc. Full time

    Job DescriptionWe are seeking an experienced Senior MS SQL Server Database Developer to specialize in writing complex reporting queries, conducting data analysis, and optimizing database performance to support our customer service SaaS product.The ideal candidate will have deep expertise in MS SQL Server and experience working with customer service or...


  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    Job Description:ConnectPro International is seeking a dynamic Business Development Manager to spearhead the expansion of our call center services. This role involves identifying new business opportunities, fostering client relationships, and driving revenue growth.About UsWe are a leading provider of contact center services, dedicated to delivering...


  • Islamabad, Islamabad, Pakistan The Millennium Builders Full time

    Job DescriptionThe Millennium Builders is seeking a highly skilled Sales Growth Strategist to join its team. As a key member of the organization, you will play a crucial role in driving business growth and expansion through effective sales growth strategies and customer intelligence management.Key ResponsibilitiesAs a Sales Growth Strategist at The...


  • Islamabad, Islamabad, Pakistan Writing Yard Full time

    Job Title: Digital SEO StrategistThis role is centered around full-time work at our office in Islamabad for a skilled SEO Specialist.Role OverviewThe Digital SEO Strategist will be responsible for conducting thorough keyword research, performing comprehensive SEO audits, building high-quality links, analyzing web analytics data, and optimizing on-page SEO...


  • Islamabad, Islamabad, Pakistan Evamp & Saanga Full time

    Job Overview: Evamp & Saanga is a forward-thinking organization dedicated to delivering exceptional results for our clients. We're now seeking a skilled Business Development Manager to spearhead our growth initiatives.Key Responsibilities: Design and execute business growth strategies to drive revenue expansion and client acquisition.Conduct market research,...


  • Islamabad, Islamabad, Pakistan Comtanix Full time

    Business Growth StrategistWe are seeking a skilled Business Growth Strategist to expand our business in the USA through strategic partnerships and market expansion.Key Responsibilities:Develop and execute strategic plans to increase revenue growth and market share.Pursue new business opportunities across assigned territories/accounts with proactive sales...


  • Islamabad, Islamabad, Pakistan NHive Full time

    NHive seeks a Creative Visual Strategist to lead the design of exceptional user experiences and intuitive interfaces.ResponsibilitiesDevelop proficiency in UI/UX design tools such as Sketch, Adobe XD, or Figma.Apply strong understanding of user-centered design principles to drive product innovation.Create wireframes, mockups, and prototypes that meet user...


  • Islamabad, Islamabad, Pakistan Tariq Network Pvt. Ltd. Full time

    We are currently seeking skilled and friendly customer service professionals to join our team at Tariq Network Pvt. Ltd.In this role, you will be responsible for interacting with customers via email or chat, resolving their queries, and providing them with a positive experience.The ideal candidate will have excellent communication skills, patience, and a...


  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    Customer Support RoleAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working collaboratively with others? If so, we encourage you to apply for our Customer Support Specialist position. In this role, you will have the opportunity to make a real impact on our customers' lives by providing...


  • Islamabad, Islamabad, Pakistan Focus IT Services Full time

    Job Description:Focusing on delivering exceptional customer experiences is key to our success at Focus IT Services. We're looking for a talented Client Support Specialist to join our team, bringing their expertise in customer service and problem-solving skills to drive customer satisfaction. With a strong focus on building long-term relationships with our...


  • Islamabad, Islamabad, Pakistan Child Surgical Foundation Full time

    The Child Surgical Foundation seeks a highly motivated and experienced Business Growth Strategist to lead the expansion of our organization's reach and services in Pakistan.About the PositionIdentify new opportunities for growth and develop strategic plans to achieve business objectives.Develop and implement effective marketing strategies to enhance brand...


  • Islamabad, Islamabad, Pakistan Evamp & Saanga Full time

    Job Title: Strategic Business Expansion SpecialistThis role is centered around spearheading business growth initiatives that drive revenue expansion through the execution of innovative digital marketing strategies.Responsibilities:Identify and pursue opportunities to onboard new clients and increase market share.Maintain a competitive edge by monitoring...


  • Islamabad, Islamabad, Pakistan Infovibes Full time

    At Infovibes, we pride ourselves on creating a thriving culture of innovation, where employees can grow professionally and personally. As a Global Market Expansion Executive, you will be at the forefront of this movement, driving growth and expansion into new markets.About the RoleWe are seeking an experienced Global Market Expansion Executive to join our...


  • Islamabad, Islamabad, Pakistan Gumption Technologies Full time

    We are seeking a highly experienced and dedicated Chief Growth Strategist to join Gumption Technologies, a pioneering startup specializing in developing innovative products for Point of Sale, Accounts, and Human Resource Management systems.Key ResponsibilitiesLead online bidding efforts and manage client communications.Oversee the marketing team and...


  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    Key Responsibilities:As a Business Development Manager at ConnectPro International, you will be responsible for the following key responsibilities:Business Development:Market Research: Conduct thorough market research to identify emerging trends, potential clients, and opportunities for expansion in the contact center industry.Lead Generation: Proactively...