Senior Customer Service Manager

3 days ago


Faisalabad City Tehsil, Pakistan beBee Careers Full time

We are seeking a highly skilled Senior Account Manager to join our team and take on the challenge of leading and managing a team of account managers.

About the Job:

  • This role involves developing and implementing strategies to increase customer satisfaction and retention.

Main Job Responsibilities:

  • Lead and manage a team of account managers
  • Develop and implement effective strategies to increase customer satisfaction and retention
  • Oversee the onboarding process for new clients
  • Collaborate with internal departments to align strategies and drive revenue growth
  • Build and maintain relationships with key accounts
  • Monitor team performance and provide feedback and coaching
  • Stay updated with industry trends and competitive landscape
  • Prepare regular reports and provide insights on key metrics

Requirements:

  • Strong leadership skills with the ability to motivate and inspire a team
  • Proven experience in account management preferably in the software industry
  • Excellent communication and interpersonal skills
  • Strong negotiation and problem-solving abilities
  • Ability to work under pressure and meet tight deadlines
  • Proficient in CRM software and other relevant tools

This is an excellent opportunity to grow your career and contribute to our company's success.



  • Faisalabad City Tehsil, Pakistan Interstate AC Service Full time

    Location: Second Floor, 33B D Ground, Block B People's Colony No 1, Faisalabad, PunjabPhone: +92 316 5727772FEMALES ENCOURAGED TO APPLYNote:We might ask for your recent work contact references.To apply, please submit your resume and cover letter to hr@a1jewellers.com.Customer Service Representative (CSR)The ideal candidate will have a strong background in...

  • Customer Service

    4 days ago


    Faisalabad City Tehsil, Pakistan TTG-The Technology Group Full time

    As a Customer Service Representative (CSR), you will be the frontline point of contact between the company and its customers, ensuring that their inquiries, concerns, and issues are handled efficiently and professionally. You will play a vital role in enhancing the customer experience by providing accurate information, resolving problems, and ensuring...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team.The ideal candidate will possess excellent communication skills, both written and verbal, and have the ability to work in a fast-paced environment.This role involves handling customer inquiries via phone, email, or chat, resolving issues efficiently, and...


  • Faisalabad City Tehsil, Pakistan TalentPop App Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.Perks & BenefitsAnnual performance-based...


  • Faisalabad City Tehsil, Pakistan Xenix Tech Full time

    Bachelor's degree in Business Administration or related field.Commitment to customer satisfaction and service excellence.Job Description:Xenix Tech is looking for energetic and dynamic Customer Service Representatives to join our team in Faisalabad. As a Customer Service Representative, you will be the first point of contact for our clients and will be...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Job DescriptionThe ideal candidate will possess strong interpersonal and negotiation skills, as well as the ability to work independently and in a team. They will also have experience in conducting training sessions and sales management abilities.You will be responsible for providing exceptional customer service, driving sales, and managing sales activities....


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Customer Service Roles">We are seeking highly motivated and customer-focused professionals to join our team as a Receptionist. This role requires excellent communication and interpersonal skills, with the ability to provide high-quality customer service.The ideal candidate will have excellent organizational and time management skills, with the ability to...


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring that customers have a positive experience with our brand.


  • Faisalabad City Tehsil, Pakistan beBee Careers Full time

    As a customer-focused professional, you will play a vital role in delivering exceptional service to our clients. The job requires strong interpersonal skills, personability, and attentiveness to ensure customers feel valued and supported.Key Responsibilities:Listen attentively to customers' concerns, issues, and questions, and respond with empathy and...


  • Faisalabad City Tehsil, Pakistan Reach Foreign Full time

    Company DescriptionReach Foreign is dedicated to providing assistance to students seeking higher education from top-ranked universities around the world. We offer career counseling services to help students achieve their academic goals. As an official representative of universities in the USA, Australia, Canada, UK, and Europe, we strive to facilitate...