Customer Service Representative

4 weeks ago


Faisalabad City Tehsil, Pakistan Xenix Tech Full time

Bachelor's degree in Business Administration or related field.

Commitment to customer satisfaction and service excellence.

Job Description:
Xenix Tech is looking for energetic and dynamic Customer Service Representatives to join our team in Faisalabad. As a Customer Service Representative, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service and resolving inquiries in a timely and efficient manner.

Responsibilities:
- Answering incoming calls and responding to customer inquiries
- Providing information about our services and products
- Resolving customer complaints and issues
- Building strong relationships with customers
- Processing orders and managing customer accounts

Job Specification

Required Skills:

  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks
  • Strong problem-solving skills
  • Proficiency in Microsoft Office
  • Previous customer service experience is a plus
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