Customer Experience Innovator

5 days ago

Karachi, Sindh, Pakistan beBee Careers Full time
Role Overview

Paving the Way to Delightful Interactions: A Customer-Centric Approach

This role involves initiating contact with international customers in English, identifying potential leads, and converting them into business opportunities. The goal is to build relationships, qualify prospects, manage communication, follow up on leads, and support the sales team in driving growth and success.

Main Responsibilities:
  1. Proactively reach out to international businesses and individuals to establish connections.
  2. Identify and qualify leads through cold calling, utilizing market research skills to target new business opportunities.
  3. Understand customer needs, provide appropriate solutions, and convert prospects into clients by leveraging strong English communication skills.
  4. Maintain and update customer records in CRM software to track interactions, sales progress, and follow-ups.
  5. Meet or exceed set sales targets and KPIs by working independently and collaboratively as part of a team.
  6. Follow up on initial outreach to ensure prospects stay engaged and convert into clients, addressing any questions or concerns with professionalism and a solution-oriented approach.
Qualifications and Skills

To succeed in this role, candidates should possess the following qualifications and skills:

  1. Minimum 1 year of experience in cold calling, sales, or business development, particularly in reaching out to international customers.
  2. Strong proficiency in English communication (both verbal and written) to engage with clients from various English-speaking markets.
  3. Familiarity with international markets and the ability to work effectively in a global environment.
  4. Demonstrated success in meeting sales targets, KPIs, and closing deals, with a proven track record of achievement.
  5. Strong market research abilities to identify and target new business opportunities, driving growth and revenue for the organization.
  6. Ability to work independently and as part of a team to achieve sales goals, demonstrating adaptability and flexibility in a fast-paced environment.
What We Offer

In return for your expertise and dedication, we offer a competitive compensation package that includes:

  1. A performance-based bonus structure that rewards excellence and achievement.
  2. The opportunity to work in an innovative and growing tech company, driving innovation and progress in the industry.
  3. Exposure to international markets and experience in the digital services industry, expanding your professional network and skillset.
Working Hours and Environment

We maintain a flexible and supportive work environment, ensuring our employees have the resources and time needed to excel in their roles.

  • Monday to Friday, 9 hours per day.
  • Saturday and Sunday off.
Seniority level and Employment type

This is an entry-level position within our sales and business development team, offering a chance to grow and develop your career.

The employment type is full-time, providing stability and security for our employees.

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