Customer Experience Director

3 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

Customer Experience Enhancement

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The Customer Experience Director is responsible for driving customer satisfaction and loyalty in a retail store. Key responsibilities include developing and implementing customer experience strategies, leading store staff, and monitoring customer feedback.

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Main Responsibilities

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  1. ">
  2. Customer Experience Strategy: develop and implement customer experience strategies to drive sales growth and customer loyalty">
  3. Staff Management: lead and motivate store staff to deliver exceptional customer experiences">
  4. Customer Feedback: monitor and respond to customer feedback to improve customer satisfaction">
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Requirements

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The ideal candidate will have excellent leadership and communication skills, with the ability to work effectively in a fast-paced environment. A strong background in customer service, team management, and data analysis is essential.

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Benefits

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This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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Others

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The successful candidate will be required to work flexible hours, including weekends and public holidays.



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