Customer Experience Lead

Job DescriptionTalent Unlimited is hiring a Customer Experience Optimization Lead to enhance mobile banking app interfaces for an intuitive user experience.The successful applicant will work closely with digital teams to refine customer journeys, ensure clear and effective messaging across all customer touchpoints, leverage data to improve CX and address...

About DarazDaraz is a leading e-commerce platform in South Asia, empowering over 100,000 active sellers with world-class marketplace technology. We operate the most efficient logistics and payments infrastructure in our markets.Our vision is to serve 100 million customers and businesses by 2030. We offer a unique opportunity to learn from the best in...

About the RoleWe are seeking a highly experienced and motivated Customer Experience Director to join our team. In this role, you will be responsible for leading our customer experience strategy and ensuring that our customers receive the best possible experience.Your primary responsibility will be to develop and implement a customer-centric approach to...

At Delivery Hero SE, we're on a mission to revolutionize the delivery experience. As a Customer Experience Manager, you'll be at the forefront of this endeavor, driving strategic initiatives that elevate our customers' satisfaction and loyalty.Company OverviewWe operate in over 70 countries worldwide, with a strong presence in Europe, Asia, and Latin...

Job OverviewWe are seeking a skilled Service Delivery Manager to join our team. The successful candidate will be responsible for ensuring timely resolution of customer issues, effective monitoring of tickets, and understanding OEM catalogs and pricing.The role involves teleconferencing with suppliers to get updates and ensuring timely escalations of issues....

**Job Description:**As a Sales Team Lead at Team A Ventures, you will play a critical role in driving sales performance and achieving business objectives.Key Responsibilities:Implementing Company objectives as outlined in the Sales Force Direction document.Managing sales team to highest standards of customer service.Interpreting space management and best...

HBLTTI: 16210.36 (13-02-2025 - 18:30:00)Responsible for managing the customer life cycle which includes product proposition enhancement, customer service management & backend transaction processing.Key Responsibilities:Lead & provide strategic / operational guidance to the product development, client services unit & the operations team.Work with relevant...

Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

Dive into a world where data drives decisions and innovation meets execution. As a Customer Experience Manager, you'll join a team dedicated to delivering exceptional customer experiences through strategic initiatives, process optimization, and collaboration.About the RoleThis is a unique opportunity to shape the customer experience landscape, leveraging...

Job Description:The Customer Experience Manager is responsible for ensuring customer satisfaction parameters and planning initiatives to enhance customer experience in collaboration with the operations team.Key Responsibilities:Evaluate customer feedback and develop personal development plans in collaboration with the training and development team.Create...

Job Description:We are looking for a highly motivated Customer Experience Coordinator to join our team. As a Customer Experience Coordinator, you will be responsible for ensuring that our customers have a seamless onboarding experience.Your primary responsibilities will include coordinating with customers during the onboarding process, addressing queries,...

Are you a customer service rockstar looking for a new challenge? We're hiring a Senior Customer Support Representative at Facon Pakistan to help international customers with product inquiries, troubleshooting, and issue resolution.We're passionate about delivering exceptional customer experiences, and we're looking for someone who shares our vision. As a...

Senior Customer Experience ManagerR&I Electrical Appliances is looking for a seasoned SCEM to oversee the entire customer experience journey. This key role requires a strong focus on delivering exceptional customer satisfaction, driving team performance, and developing strategies to improve overall customer engagement.Key ResponsibilitiesDeveloping customer...

Job Description:Freshop is seeking an experienced Retail Business Director to lead our store operations. The successful candidate will be responsible for driving sales growth, managing the sales team, and overseeing store compliance with health and safety regulations.The key responsibilities of this role include developing and implementing business...

Customer Experience SpecialistThe Customer Experience Specialist will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty. The ideal candidate will have excellent communication and interpersonal skills, as well as a strong understanding of customer service principles and practices.Key...

Become a Support Services Representative and play a crucial role in delivering exceptional customer experiences through phone and chat interactions.Job ResponsibilitiesRespond to customer inquiries and provide assistance via calls and chat sessions.Resolve customer issues or redirect them to the appropriate department for further support.Maintain accurate...

At NielsenIQ, we are seeking a Customer Experience Specialist to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients. Your primary goal will be to ensure high customer satisfaction by understanding and addressing their needs and goals.Key ResponsibilitiesConduct...

We are looking for a Customer Experience Specialist to join our team at GE Solutions. The ideal candidate will have experience in e-commerce sales and strategy planning, as well as excellent communication and problem-solving skills.The successful candidate will be able to analyze customer data to identify trends and areas for improvement, and develop...

We are looking for a detail-oriented Customer Experience Specialist to join our team. In this role, you will play a key part in ensuring customers receive the best shopping experience by providing accurate size recommendations, conducting product fit checks, and assisting in product audits. This position is ideal for someone passionate about fashion,...

Customer Experience SpecialistWe are seeking a highly motivated and customer-focused Customer Experience Specialist to join our team at UA Outsourcing, Pakistan.The ideal candidate will possess excellent written and verbal communication skills, be proficient in Microsoft Office, and have a strong understanding of customer service best practices.The primary...