Executive Medical QA and Compliance Specialist

3 days ago


Karachi, Sindh, Pakistan SourceCode Full time
Executive Medical QA and Compliance Specialist:
This role involves ensuring the highest quality standards in our medical campaign calls. The ideal candidate will possess strong analytical skills, ensuring compliance with operational guidelines. You will be responsible for evaluating inbound and outbound calls, verifying lead authenticity, and providing feedback to agents.

Main Responsibilities:
  • Evaluate calls to ensure compliance with quality standards and operational guidelines.
  • Verify lead authenticity by cross-checking client-provided information.
  • Identify areas for improvement in call handling and service delivery.

Seniority Level: Entry-level
Employment Type: Full-time
Job Function: Quality Assurance

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