Supplier Stock Support Engineer
1 day ago
Nivoda Overview:
As a global company, we strive to deliver exceptional support to our valued suppliers. This role plays a crucial part in ensuring seamless communication and collaboration with internal teams.
Key Responsibilities:- Support Services: Provide timely and efficient support to international suppliers through various channels.
- Troubleshooting: Resolve technical issues related to our platform and inventory management systems.
- Customer Engagement: Engage with suppliers and address their queries in a professional and timely manner.
- Team Collaboration: Collaborate with internal teams to ensure seamless processes and efficient problem-solving.
- Integration Management: Manage integrations to ensure data accuracy and system connectivity.
Essential Skills and Qualifications:
- Proven experience in application support or a related field
- Strong understanding of SQL and ability to write and execute queries
- Experience in providing live support and handling international customer inquiries
- Exceptional verbal and written communication skills in English
- Strong analytical and problem-solving skills
- Ability to communicate complex technical information clearly
- Ability to work independently and collaboratively
- Strong interpersonal skills and relationship-building abilities
Desirable Skills:
- Experience with APIs and coding
- Language proficiency in Hindi and Gujarati
- Exposure to data analysis and visualization tools
Why Join Us:
- Competitive compensation and benefits package
- Opportunities for professional growth and development
- Dynamic and collaborative work environment
- Chances to contribute to a rapidly growing global company
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