Supplier Stock Support Engineer

1 day ago


Lahore, Punjab, Pakistan Nivoda Full time

Nivoda Overview:

As a global company, we strive to deliver exceptional support to our valued suppliers. This role plays a crucial part in ensuring seamless communication and collaboration with internal teams.

Key Responsibilities:
  1. Support Services: Provide timely and efficient support to international suppliers through various channels.
  2. Troubleshooting: Resolve technical issues related to our platform and inventory management systems.
  3. Customer Engagement: Engage with suppliers and address their queries in a professional and timely manner.
  4. Team Collaboration: Collaborate with internal teams to ensure seamless processes and efficient problem-solving.
  5. Integration Management: Manage integrations to ensure data accuracy and system connectivity.

Essential Skills and Qualifications:

  1. Proven experience in application support or a related field
  2. Strong understanding of SQL and ability to write and execute queries
  3. Experience in providing live support and handling international customer inquiries
  4. Exceptional verbal and written communication skills in English
  5. Strong analytical and problem-solving skills
  6. Ability to communicate complex technical information clearly
  7. Ability to work independently and collaboratively
  8. Strong interpersonal skills and relationship-building abilities

Desirable Skills:

  1. Experience with APIs and coding
  2. Language proficiency in Hindi and Gujarati
  3. Exposure to data analysis and visualization tools

Why Join Us:

  1. Competitive compensation and benefits package
  2. Opportunities for professional growth and development
  3. Dynamic and collaborative work environment
  4. Chances to contribute to a rapidly growing global company


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