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Cloud Infrastructure Engineer
3 weeks ago
We are seeking a skilled Cloud Infrastructure Specialist to join our team. As a key member of our cloud operations team, you will be responsible for maintaining the stability and security of our cloud infrastructure.
This role involves troubleshooting and resolving infrastructure-related tickets, improving helpdesk processes, and implementing automation where possible.
You will work closely with internal teams and stakeholders to optimize cloud configurations and security.
This is an excellent opportunity to leverage your expertise in cloud computing, particularly Microsoft Azure and Amazon AWS.
Key Responsibilities- Manage and resolve infrastructure-related helpdesk tickets to ensure smooth cloud operations.
- Maintain and provision highly available cloud environments using Terraform, Ansible, and automation tools.
- Troubleshoot Azure and AWS cloud infrastructure components, including Virtual Machines, Networking (vNET, VPN, NSG, Firewalls, DNS), and Backup Vaults.
- Collaborate with internal teams and stakeholders to optimize cloud configurations and security.
- Implement and improve automation for infrastructure deployment and management.
- Ensure compliance with cloud security best practices and industry standards.
- Document solutions, update the knowledge base, and continuously improve support workflows.
- Experience in cloud computing, with a strong focus on Microsoft Azure and Amazon AWS.
- Hands-on experience with Terraform for writing, handling, and validating infrastructure as code.
- Proficiency with Ansible, including writing and maintaining playbooks.
- Strong understanding of Azure and AWS services such as Virtual Machines, VPN, Backup Vault, NSG, Cognito, and Automation Accounts.
- Experience with networking concepts in the cloud, including virtual networks, VPNs, proxies, and firewalls.
- Strong troubleshooting skills in Windows, Active Directory, and cloud networking.
- Effective communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
- Experience working with helpdesk ticketing systems and optimizing support workflows.
- Knowledge of cloud security best practices, including handling common security issues in an AWS/Azure/virtualized setting.
- Ability to automate tasks, optimize workflows, and implement CI/CD pipelines for efficiency.
- Experience with SQL Server, SMTP, and IIS configurations.
- Market-leading salary.
- Medical coverage – self and dependents.
- Parents' medical coverage.
- Provident fund.
- Employee performance-based bonuses.
- Home internet subsidy.
- Conveyance allowance.
- Profit sharing plan (tenured employees only).
- Life benefit.
- Child care facility.
- Company-provided lunch/dinner.
- Professional development budget.
- Recreational area for in-house games.
- Sporadic on-shore training opportunities.
- Friendly work environment.
- Leave encashment.
We are committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate.
We extend our commitment to individuals with special needs by providing reasonable accommodations.