Contact Center Representative

1 week ago


Karachi, Sindh, Pakistan beBee Careers Full time
Contact Center Representative Role

This position involves handling inbound and outbound calls, providing exceptional customer service, and ensuring customer satisfaction.

The ideal candidate will have strong problem-solving abilities, excellent communication skills, and a customer-centric mindset.

Job Responsibilities:
  1. Respond to incoming calls and customer inquiries in a prompt and professional manner.
  2. Make outgoing calls to follow up on leads and provide information about services.
  3. Maintain accurate records of customer interactions and transactions in our database.
  4. Effectively resolve customer complaints.
Requirements:
  • Prior experience in a call center or customer service role is advantageous.
  • Excellent verbal and written communication skills are essential.
  • Strong problem-solving abilities and a customer-centric mindset are necessary.
  • The ability to work in a fast-paced environment and handle multiple tasks simultaneously is required.


  • Karachi, Sindh, Pakistan beBee Careers Full time

    **Contact Center Supervisor Job**Responsibilities and ExpectationsThis role involves coaching the Contact Center team to improve their overall quality, efficiency, and productivity through effective coaching and counselling.Key ResponsibilitiesCoach the Contact Center team on AKUH Contact Center System & Product knowledge.Answer all inbound calls and chats...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Overview:We are seeking a skilled professional to fill the role of Contact Center Representative. This position involves managing large volumes of inbound and outbound calls in a timely manner, while maintaining accurate records of all conversations.The ideal candidate will be proactive, eager to learn, and possess excellent verbal and written...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Career Opportunities in Call CentersAre you a people person looking for a new challenge? Do you have excellent communication skills and a passion for helping others?We are seeking experienced customer service representatives to join our team.As a representative, you will receive a competitive salary package including a fixed amount and commission up to...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Contact Center AgentJob SummaryWe are looking for Contact Center Agents to provide top-notch customer service and support to our clients. As a Contact Center Agent, you will be the face of our organization and play a critical role in building strong relationships with our customers.Main Accountabilities:Handle customer calls, emails, and chats in a...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Cloud Contact Center Solutions EngineerWe are seeking an experienced Cloud Contact Center Solutions Engineer to support global telephony & contact center operations across various contact centers.The successful candidate will act as the Point of Contact (POC) for all contact center solution requests, including questions and issues, while administering,...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and skilled Customer Service Representative to join our team. This role is perfect for individuals who are passionate about providing exceptional customer service and have strong communication skills.The ideal candidate will have 1-2 years of experience in a call center environment,...


  • Karachi, Sindh, Pakistan Global Publication Services Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Global Publication ServicesResearch & Copywriting Strategist | Aligning Analytical Thinking with Purposeful StorytellingGlobal Project Solutions is excited to announce the launch of our Contact Center Division in Karachi We're currently seeking motivated and...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Genesys Cloud Engineer">Associate Genesys Cloud Engineer will be responsible for supporting Central Genesys cloud/telephony operations across contact centers in a client-facing role.

  • Cloud Expert

    1 week ago


    Karachi, Sindh, Pakistan beBee Careers Full time

    Senior Cloud Contact Center Engineer RoleThis role requires a skilled and experienced engineer to support global telephony and contact center operations. As the Point of Contact (POC) for all contact center solution requests, you will be responsible for administration, troubleshooting, and managing day-to-day operational issues in coordination with technical...


  • Karachi, Sindh, Pakistan Arrive Solutions Full time

    Company DescriptionWe are Arrive Solutions, a company dedicated to taking businesses to the next level with our proven solutions.Role DescriptionThis is a full-time on-site role for a Call Center Representative located in Karachi Division. The Call Center Representative will be responsible for providing customer support, ensuring customer satisfaction, and...