Telecommunications and Contact Center Solutions Specialist

**Contact Center Supervisor Job**Responsibilities and ExpectationsThis role involves coaching the Contact Center team to improve their overall quality, efficiency, and productivity through effective coaching and counselling.Key ResponsibilitiesCoach the Contact Center team on AKUH Contact Center System & Product knowledge.Answer all inbound calls and chats...

Cloud Contact Center Solutions EngineerWe are seeking an experienced Cloud Contact Center Solutions Engineer to support global telephony & contact center operations across various contact centers.The successful candidate will act as the Point of Contact (POC) for all contact center solution requests, including questions and issues, while administering,...

Contact Center AgentJob SummaryWe are looking for Contact Center Agents to provide top-notch customer service and support to our clients. As a Contact Center Agent, you will be the face of our organization and play a critical role in building strong relationships with our customers.Main Accountabilities:Handle customer calls, emails, and chats in a...

Senior Cloud Contact Center Engineer RoleThis role requires a skilled and experienced engineer to support global telephony and contact center operations. As the Point of Contact (POC) for all contact center solution requests, you will be responsible for administration, troubleshooting, and managing day-to-day operational issues in coordination with technical...

Telecommunications Customer Support SpecialistA Bachelor's degree in any field is highly preferred.Job Summary:We are seeking a highly skilled and customer-centric Telecommunications Customer Support Specialist to join our team. The ideal candidate will have a strong background in customer service and experience working in a fast-paced call center...

Contact Center Representative RoleThis position involves handling inbound and outbound calls, providing exceptional customer service, and ensuring customer satisfaction.The ideal candidate will have strong problem-solving abilities, excellent communication skills, and a customer-centric mindset.Job Responsibilities:Respond to incoming calls and customer...

Genesys Cloud Operations SpecialistWe are seeking a highly skilled Genesys Cloud Operations Specialist to join our team. As a key member of our operations team, you will be responsible for supporting the smooth operation of our contact centers across various locations.**Key Responsibilities:**Configure, deploy and maintain the Genesys cloud contact center...

Press Tab to Move to Skip to Content LinkThis role involves handling inbound calls to assist customers, address their queries and ensure excellent customer service are provided. It also includes providing outbound services or sales calls when required. Strong communication skills and ability to work on holidays are essential for this role.Key...

Job Overview:We are seeking a skilled professional to fill the role of Contact Center Representative. This position involves managing large volumes of inbound and outbound calls in a timely manner, while maintaining accurate records of all conversations.The ideal candidate will be proactive, eager to learn, and possess excellent verbal and written...

E-Solution International Telemarketing, PakistanWe are currently seeking enthusiastic and energetic individuals to join our team as Evening Call Center Representatives. As a Call Center Representative, you will be responsible for reaching out to potential customers, providing information about our telecommunications services, and persuading them to make a...