Customer Contact Specialist

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

We're seeking a Customer Contact Specialist to join our fast-paced team.

About the Role:

  • Handle customer inquiries via phone, providing clear and concise information to address their needs.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date on company policies and procedures to ensure consistency in customer responses.

Requirements:

  1. Excellent communication and interpersonal skills to build strong relationships with customers.
  2. Ability to work flexibly, including evenings and weekends, to accommodate changing business needs.
  3. Previous experience working in a contact centre or customer-facing role is highly desirable.


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