Senior Service Delivery Manager

1 week ago


Islamabad, Islamabad, Pakistan dinCloud Pakistan, An ATSG Company Full time

We are seeking a highly skilled and experienced Senior Service Delivery Manager to join our team at dinCloud Pakistan, An ATSG Company. In this role, you will be responsible for managing a team of technical support specialists and ensuring that our Select-level customers receive exceptional service.

Key Responsibilities:
  • Develop and maintain positive relationships with our Select-level customers to foster customer loyalty and retention.
  • Identify potential service needs and communication opportunities for additional support or services to relevant account managers or sales representatives.

A successful Senior Service Delivery Manager will have 5+ years of related experience in IT and technical staff management, with a proven track record in Senior Service Delivery management. They will also have extensive experience in network management, including Route/Switch/Firewall and Voice technologies.

We offer a competitive salary and benefits package to the right candidate. If you have a strong background in IT and excellent communication skills, we encourage you to apply for this exciting opportunity.



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