Service Delivery Operations Lead

Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

About the opportunityThe pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring...

About the OpportunityThe company is embarking on an exciting journey to serve customers across Pakistan. This adventure began in the bustling hub of our delivery heroes, vendor partners, suppliers, and passionate home chefs, all united by the dream of delivering joy through food and more. Together, we face challenges, bring innovations, and with unwavering...

Join to apply for the Lead Order to Cash Service Delivery role at foodpandaAbout The OpportunityThe pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through...

About the opportunityThe pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring...

About the RoleThe ideal candidate will lead a team responsible for managing billing processes across Pakistan. This involves monitoring and ensuring Service Level Agreements (SLAs) are consistently met, both for internal teams and outsourced providers.The successful candidate will be responsible for championing operational excellence through standardization...

Role OverviewThis position requires a highly motivated individual to lead the Order to Cash (O2C) Service Delivery team in Pakistan. The successful candidate will be responsible for managing billing processes, ensuring Service Level Agreements (SLAs) are consistently met, and driving operational excellence through standardization and automation...

Job Summary">">We are seeking a highly experienced Senior Consultant – ITSM with expertise in ISO/IEC 20000 implementation and ITIL framework.">The ideal candidate should have 6 to 8 years of proven experience in IT Service Management, including end-to-end implementation of ISO 20000 ITSM, process optimization, audit readiness, and capability maturity...

Job Summary:About the RoleWe are looking for a highly motivated Delivery Operations Manager to lead our rider acquisition efforts. The ideal candidate will have experience in developing and implementing strategic plans to meet growing demands for delivery services.Main ResponsibilitiesThis role involves working closely with recruitment agencies, job portals,...

About the Role:This is an exciting opportunity to work as a Customer Service Operations Executive. The successful candidate will be responsible for coordinating service delivery, ensuring compliance with SLAs, and providing excellent customer support.Key responsibilities include monitoring service performance, preparing regular reports, and collaborating...