Technical Field Support Specialist

5 days ago


Karachi, Sindh, Pakistan Comsats Full time
Job Title: Technical Field Support Specialist

We are seeking a highly skilled and experienced Technical Field Support Specialist to join our team in Comsats Karachi Node.

The successful candidate will be responsible for conducting daily new surveys, generating detailed reports, installing new links, ensuring seamless connectivity, shifting existing links with minimal disruption to services, troubleshooting customer complaints, identifying and resolving issues through field visits and alignment, performing survey tasks for LAN projects, ensuring accuracy and efficiency, executing event-based field activities, promoting effective communication and collaboration, and handling customer complaints through timely and professional visits.

To be considered for this role, you should have proven experience in basic computer networking and Wi-Fi LAN configurations, hold CCNA/CCNP certification, demonstrating advanced skills and knowledge, and familiarity with Cisco routers and switches, ensuring smooth operation and maintenance.

Key Responsibilities:
  • Ensure high-quality work delivery, meeting set standards and expectations.
  • Develop and maintain strong relationships with customers, colleagues, and stakeholders.
  • Stay up-to-date with industry developments, best practices, and technological advancements.
  • Collaborate effectively with cross-functional teams to achieve shared goals.


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