Technical Support Specialist Expert

1 day ago


Karachi, Sindh, Pakistan EWS Group Full time

We are seeking a skilled Technical Support Specialist to join our team at EWS Group.

About the Position:

This role involves providing exceptional customer service, troubleshooting technical issues, and collaborating with cross-functional teams to ensure seamless service delivery and client satisfaction.

The ideal candidate will have excellent communication skills, a strong technical background, and a customer-first mindset.

Key Responsibilities include:

  • Assisting clients with technical inquiries and issues via various channels.
  • Troubleshooting complex technical issues and escalating when necessary.
  • Providing product knowledge and training to clients.
  • Collaborating with Development, QA, and other departments to resolve issues efficiently.
  • Documenting and tracking client issues through ticketing systems.

Required Skills and Qualifications:

  • Exceptional verbal and written communication in English.
  • Strong working knowledge of Microsoft Office and website applications.
  • Minimum 5+ years in a customer service or helpdesk environment.
  • Experience with database management, MS SQL Server, and scripting tools/languages.
  • Excellent multitasking and organizational skills.

Benefits of this Role:

  • A market-leading salary and employee performance-based bonuses.
  • Medical coverage for self and dependents.
  • A friendly work environment that values diversity and inclusivity.


  • Karachi, Sindh, Pakistan Akbar Ali & Sons Full time

    In the role of Technical Support Specialist, you will serve as the primary contact between our clients/customers and the engineering team. This position requires strong analytical skills, attention to detail, and excellent communication abilities, both written and verbal. As a Technical Support Specialist, you will work closely with engineers to resolve...


  • Karachi, Sindh, Pakistan AMFCO International Full time

    We are seeking a highly skilled Technical Network Support Expert to join our team at AMFCO International. As a key member of our network services team, you will be responsible for providing expert-level support to our customers, ensuring optimal network performance and reliability.You will work closely with the account team to develop strategies for account...


  • Karachi, Sindh, Pakistan EWS Group Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at EWS Group. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.The ideal candidate will have a strong background in software support, excellent communication skills, and the...


  • Karachi, Sindh, Pakistan Technical Experts Services Full time

    We are seeking a highly skilled CCTV Sites Supervisor to join our team at Technical Experts Services.Job Responsibilities:Oversight of CCTV system installation, maintenance, and monitoring.Providing technical support to customers.Collaboration with other teams to ensure smooth operation of CCTV systems.Key Qualifications:Proven experience as a CCTV...


  • Karachi, Sindh, Pakistan Umme Haani Full time

    About the RoleThe Technical Support Specialist role at Umme Haani involves providing technical expertise to clients, ensuring they receive high-quality support and solutions.Responsibilities include:Delivering technical presentations explaining products or services to customers.Collaborating with the technical team to understand customer requirements and...


  • Karachi, Sindh, Pakistan EWS Group Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our EWS Group team. As a Senior IT Professional, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved promptly and efficiently.Your primary focus will be on troubleshooting and resolving complex technical...


  • Karachi, Sindh, Pakistan VIDIZMO LLC Full time

    We are seeking a skilled Technical Support Specialist to join our Customer Success Department, focused on delivering top-notch technical support to Enterprise and Government customers using VIDIZMO products across SaaS, Customer's Azure & AWS Cloud, and On-Premise deployments.We provide Video Content Management systems to Fortune 5000 companies globally and...


  • Karachi, Sindh, Pakistan Cloudtastic Private Limited. Full time

    Job Title: Enterprise Cloud Support SpecialistWe are seeking an experienced IT professional to fill this challenging role at Cloudtastic Private Limited. As an Enterprise Cloud Support Specialist, you will be responsible for providing expert-level technical support for Microsoft 365 services and resolving complex technical issues.Main DutiesProvide...


  • Karachi, Sindh, Pakistan ibex Full time

    Technical Support RoleThe Technical Support Specialist is responsible for providing expert support to customers regarding their claims and products. This role requires strong communication skills, problem-solving abilities, and attention to detail.As a member of the Operations team, you will be working closely with customers to understand their needs and...


  • Karachi, Sindh, Pakistan Mushawarsolutions Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Mushawarsolutions. As a key member of our Global Operations team, you will play an important role in enhancing our Product Support Team.Job Description:The ideal candidate will have a strong background in IT and be able to provide Level 2 support and troubleshooting escalated...


  • Karachi, Sindh, Pakistan Ibixglobal Full time

    We are looking for a highly motivated individual with excellent communication skills to join our team as an Outbound Business Growth Specialist at Ibix Global Tech.About the RoleThe successful candidate will be responsible for generating leads and providing technical support to customers.This is a challenging role that requires resilience and persistence in...


  • Karachi, Sindh, Pakistan Hirestaff Full time

    About the RoleThis is a full-time remote position for a Live Support Specialist. The successful candidate will be responsible for providing technical and customer support to our clients and partners.The Specialist will utilize their analytical skills to troubleshoot issues and provide resolutions to minimize downtime and ensure customer satisfaction.Key...


  • Karachi, Sindh, Pakistan Liberty Books & Publishers (Pvt) Ltd Full time

    Rich experience in handling retail networking systems and POS is required for this role. Handling complex matters related to IT solutions and providing end-to-end user support across inter-departments and retail outlets are key responsibilities.This position involves logging and processing support calls, installing and configuring computer hardware and...


  • Karachi, Sindh, Pakistan EWS Group Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at EWS Group. As a key member of our customer support team, you will be responsible for providing top-notch technical assistance to our clients.Your primary role will involve troubleshooting and resolving complex technical issues related to our Club Software...


  • Karachi, Sindh, Pakistan Cloudtastic Private Limited. Full time

    We are seeking a highly skilled Microsoft 365 Technical Support Expert to join our team at Cloudtastic Private Limited. In this role, you will play a crucial part in managing our Managed Microsoft 365 Support Services, providing technical assistance and resolving Microsoft 365-related issues.Key ResponsibilitiesProvide L2/L3 support for Microsoft 365...


  • Karachi, Sindh, Pakistan ibex Full time

    Technical Support Specialist ibex, Pakistan The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolutions to customers by performing a diagnosis of issues while guiding customers through the claim filing process via phone call. The Support will also assist customers with other...

  • Technical IT Expert

    1 week ago


    Karachi, Sindh, Pakistan ARH Global Consultants Full time

    We are seeking an experienced Technical IT Expert to join our client's team as an IT Support Engineer.About the RoleThe successful candidate will have a strong background in desktop hardware and software troubleshooting, with experience in installing and troubleshooting desktops, laptops, printing, and scanning peripherals.In this role, you will provide...


  • Karachi, Sindh, Pakistan Ayaan Solution Full time

    Ayaan Solution is expanding its sales team and seeking highly motivated and qualified candidates to fill various roles. As a Product Sales and Technical Support Expert, you will play a critical role in driving revenue growth and delivering exceptional customer experiences.About UsWe are a fast-paced and dynamic company that values innovation, teamwork, and...


  • Karachi, Sindh, Pakistan Technical Experts Services Full time

    As a CCTV Sites Supervisor at Technical Experts Services, you will be responsible for overseeing the installation, maintenance, and monitoring of CCTV systems at various sites.Responsibilities:Installation, maintenance, and monitoring of CCTV systems.Provide technical support to customers.Collaborate with other teams to ensure smooth operation of CCTV...


  • Karachi, Sindh, Pakistan Talent Rooters Full time

    At Talent Rooters, we are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for identifying and implementing improvements to our Service Desk incident logging system to provide a more effective and efficient service to customers.Job ResponsibilitiesImprove Service Delivery: Implement enhancements to...