Customer Service Professional

6 days ago


Faisalabad City Tehsil, Pakistan beBee Careers Full time

Customer-facing roles are crucial in driving business growth. As a key member of our team, the Customer Services Representative will be responsible for building strong relationships with customers.

Responsibilities
  1. Listens to customer concerns, issues, and questions to address their needs effectively
  2. Resolves customer concerns and answers questions to the best of their ability
  3. Maintains a positive attitude and calmly responds to customer complaints
  4. Opens new customer accounts by gathering necessary information
  5. Promotes products positively and addresses customer concerns as they arise
  6. Recommends suitable products to meet customer needs
  7. Refers complex issues and questions to management if necessary
Requirements
  1. Demonstrates personable and attentive communication skills
  2. Has strong interpersonal skills to build effective customer relationships
  3. Familiarity with software used to connect with customers is essential
  4. Knowledge of relevant products and markets is required


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