Client Engagement Director

1 day ago


Islamabad, Islamabad, Pakistan IODIGITAL Full time
About IODIGITAL

We are a leading digital transformation agency dedicated to helping businesses succeed in the digital landscape. Our team of experts works closely with clients to develop and execute innovative solutions that meet their objectives.

Job Overview

We are seeking a highly skilled Senior Account Manager to join our team at IODIGITAL. This is an excellent opportunity for a professional with strong account management experience to lead client relationships and drive business growth.

Key Responsibilities
  • Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Work closely with colleagues to create innovative solutions that meet client objectives.
  • Present campaign ideas and strategies to clients, aligning with account management teams.
  • Collaborate with creative, design, animation, strategy, and media teams to deliver exceptional results.
  • Presentation and sharing of creative work with clients for approval or modification.
  • Identification of opportunities for cross-selling and upselling additional services or solutions within existing accounts.
  • Management of social media communities and moderation if required.
  • Preparation of regular client reports on agreed distribution cycles.
  • Performance of administrative tasks, including pre and post-production alignment for and from execution to delivery.
  • Arrangement and attendance of meetings, taking of notes, and sharing of contact reports.
  • Support of pitches alongside other agency colleagues to secure new business.
Requirements
  • Minimum 2 years of account management experience.
  • Excellent communication and interpersonal skills.
  • Relevant experience with pre and post-productions.
  • Ability to travel.
  • Bachelor's degree in Marketing or related field.


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