Client Engagement Associate

2 days ago


Islamabad, Islamabad, Pakistan HR World International (pvt. Ltd) Full time

We are seeking a highly skilled Client Engagement Associate to join our team at HR World International (pvt. Ltd). As a key member of our customer service department, you will be responsible for building strong relationships with our clients and providing exceptional support.

About the Role:

  • You will be the primary point of contact for our clients, handling inquiries and resolving issues via phone and chat.
  • Work closely with our sales team to identify new business opportunities and provide tailored solutions to meet client needs.

Requirements:

  1. Excellent Communication Skills: Strong verbal and written communication skills in English, with the ability to effectively interact with clients via phone and chat platforms.
  2. Industry Experience: Minimum 1.5 years of experience in the Communication/Call Center Industry, with a proven track record of delivering high-quality customer service.

What We Offer:

  • Medical Insurance & OPD: Comprehensive medical coverage for employees and their dependents.
  • Provident Fund: Employer-matched retirement savings plan.
  • Leave Encashment: Opportunity to earn and encash leave credits.
  • Annual Leaves: Generous paid time off for rest and relaxation.
  • Two Days Off per Week: Flexible scheduling to ensure work-life balance.
  • Ergonomic Furniture & Infrastructure: State-of-the-art workspace designed to promote productivity and comfort.
  • Referral Rewards: Incentives for referring qualified candidates.
  • Annual Increment: Regular salary increases based on performance.
  • Conveyance Facility: Assistance with transportation costs.
  • Loan Facility: Access to low-interest loans for personal and professional growth.


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