Digital Commerce Specialist and Customer Advocate
1 week ago
iGate is seeking a Digital Commerce Specialist and Customer Advocate to drive our digital commerce strategy and provide exceptional customer support. The successful candidate will have a deep understanding of ecommerce platforms and a passion for delivering outstanding customer experiences.
Main Responsibilities:- Develop and implement strategies to increase sales while ensuring adherence to platform-specific policies and regulations.
- Monitor platform performance metrics and make necessary improvements.
- Bachelor's degree in Business Administration, Finance, or a related field; Master's degree preferred.
- At least 5 years of experience in digital commerce and customer support.
- Proven track record of managing ecommerce platforms and driving business growth.
- Strong analytical skills and ability to generate and analyze reports to guide business decisions.
- Fuel Allowance
- Medical Insurance
- Free Lunch Facility (In-house)
- GYM Passport (Panel Gym's Free of Cost)
- Participatory Fund
- Market Competitive Salary
- Learning & Challenging Work Environment
- Amazing Work Culture
- Paid Time off
- Group Life Insurance
- Gratuity
- Maternity Leaves and many more
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E-Commerce Specialist
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