Digital Commerce Specialist and Customer Advocate

1 week ago


Islamabad, Islamabad, Pakistan iGate Full time

iGate is seeking a Digital Commerce Specialist and Customer Advocate to drive our digital commerce strategy and provide exceptional customer support. The successful candidate will have a deep understanding of ecommerce platforms and a passion for delivering outstanding customer experiences.

Main Responsibilities:
  1. Develop and implement strategies to increase sales while ensuring adherence to platform-specific policies and regulations.
  2. Monitor platform performance metrics and make necessary improvements.
Qualifications:
  1. Bachelor's degree in Business Administration, Finance, or a related field; Master's degree preferred.
  2. At least 5 years of experience in digital commerce and customer support.
  3. Proven track record of managing ecommerce platforms and driving business growth.
  4. Strong analytical skills and ability to generate and analyze reports to guide business decisions.
Benefits:
  1. Fuel Allowance
  2. Medical Insurance
  3. Free Lunch Facility (In-house)
  4. GYM Passport (Panel Gym's Free of Cost)
  5. Participatory Fund
  6. Market Competitive Salary
  7. Learning & Challenging Work Environment
  8. Amazing Work Culture
  9. Paid Time off
  10. Group Life Insurance
  11. Gratuity
  12. Maternity Leaves and many more


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