Front-Line Support Specialist

2 weeks ago

Islamabad, Islamabad, Pakistan beBeeSupport Full time 800,000 - 1,200,000
Customer Service Representative Position

We are seeking an exceptional individual to fill the role of Customer Service Representative in our Islamabad office. This is a key position that requires strong interpersonal skills, effective communication, and problem-solving abilities.

This opportunity will provide the selected candidate with a challenging and rewarding experience, enabling them to grow professionally and personally. As a customer-facing representative, you will be responsible for delivering top-notch support to our clients, ensuring their needs are met promptly and efficiently.

Key Responsibilities:

  • To provide prompt and professional assistance to customers through various channels, including phone, email, or chat
  • To resolve customer complaints in a fair and courteous manner, maintaining a positive attitude at all times
  • To maintain accurate records of customer interactions and feedback, providing valuable insights for future improvements

Requirements:

  • Education: A master's degree from a reputable institution is preferred, but not mandatory
  • Skills: Excellent spoken and listening skills, strong personal integrity, self-motivation, work ethic, determination, persistence, reliability, and perceptiveness

Benefits:

  • A full-time, permanent position with a competitive salary package
  • A great working office environment and collegial, supportive work atmosphere

Additional Information:

  • Monday to Friday working days, 9 hours per day

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