
Operations Management Lead
23 hours ago
We are seeking a highly organized and results-driven Operations Manager to oversee our organization's day-to-day activities, ensuring smooth business operations and optimizing workflows.
As an essential member of our team, you will be responsible for overseeing daily operations across all departments, ensuring the smooth execution of business processes. This includes identifying inefficiencies and implementing process improvements to increase productivity, monitoring KPIs and operational performance, preparing reports for senior management, managing budgets and resource allocation, coordinating with HR for recruitment and training of staff, ensuring compliance with industry regulations and company policies, collaborating with cross-functional teams to implement strategic initiatives, developing and maintaining vendor relationships, and handling client communication and operational escalations as required.
Key Responsibilities:- Oversee daily operations across all departments, ensuring the smooth execution of business processes.
- Identify inefficiencies and implement process improvements to increase productivity.
- Monitor KPIs and operational performance, preparing reports for senior management.
- Manage budgets, forecasts, and resource allocation.
- Coordinate with HR for recruitment, onboarding, and training of staff.
- Ensure compliance with industry regulations, company policies, and safety standards.
- Collaborate with cross-functional teams to implement strategic initiatives.
- Develop and maintain vendor relationships, negotiating contracts where needed.
- Handle client communication and operational escalations as required.
- Bachelor's degree in Business Administration, Operations Management, or a related field (Master's preferred).
- Proven experience (3+ years) in an operations or similar leadership role.
- Strong understanding of organizational workflows and business strategy.
- Excellent communication, leadership, and decision-making skills.
- Strong analytical and problem-solving capabilities.
- Proficiency in MS Office and operations management software/tools.
- Ability to multitask and manage time effectively in a fast-paced environment.
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