
Team Lead Operations
23 hours ago
Get AI-powered advice on this job and more exclusive features.
Sign in to access AI-powered advicesContinue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Direct message the job poster from Giant Group
Sr. Recruitment Consultant & Manager | Executive Search | Non-Tech & Technical Recruitment | Recruitment KIPs & Reporting | Bulk/High Volume…At Giant Group, we have an exciting opportunity for a Team Lead Operations to join our growing team.
Job Title: Team Lead Operations
Salary: PKR 200,000 per month + plus monthly bonus PKR 30,000
Hours: 40 hours per week, Mon-Fri (10:00AM to 7:00PM)
About us
We believe in a world where businesses can engage and manage global talent without any barriers. Established in 1992, Giant Group is a workforce management platform and solutions provider. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking, supply chain management and screening, through to time management, billing and payroll, and a range of employment options, all on a global basis.
To understand more about Giant Group and our services please browse our website at: www.giantgroup.com
About the role
As Team Lead Operations, you will have an impact on how we run our day-to-day operations and provide services to our customers globally. Therefore, you will be closely monitoring daily operations, improving the processes and enhancing overall productivity. The desired outcome will be to contribute to Giant Screening being an operations champion in screening delivery across the world.
Key responsibilities of the role include:
- Be a leader to monitor and supervise team of advisors to ensure inclusive culture and high performing environment.
- Be a process champion, oversee daily operations and ensure timely completion while maintaining quality and compliance.
- Identify opportunities for process enhancement and implement best practices to increase efficiency of the team.
- Attention to detail is the key, enhance individual and team performance by analysing the key data points.
- Monitor and enforce quality standard, conduct audits to ensure compliance with internal and external policies.
- Collaborate with other departments to ensure smooth service delivery.
Your ideal experience & competencies:
Ideally, you would have at least 3 -4 years of experience in operations preferably in services industry, with a proven track record of managing larger teams.
You can only excel in this role with:
- Ability to effectively communicate with senior level decision makers within organizations and successfully handle objections.
- Ability to demonstrate a high knowledge and clear understanding of GDPR/Data protection and all aspects of handling and processing personal data.
- Proven ability to manage larger teams and multiple priorities in fast paced environment.
- Must have a flair for numbers and love to dive deep into data to find trends.
- Excellent verbal and written communication skills to deliver clear messages and create positive, impactful experiences for internal and external stakeholders.
Employee Benefits:
- Provident fund
- Health insurance
- Mental health coverage
- Life insurance
- Role related studies
- Monday meals
- Parking
- Cafeteria and game room for recreation
- Birthday leave
- Long term service award
- Company events and trips
All our posts are subject to pre-employment checks. We are committed to equal opportunities in employment, and we look forward to all applicants, and applicants with a disability, who meet the minimum criteria for the job, and consider them on their abilities. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
Seniority level- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionInformation Technology, Project Management, and Analyst
- IndustriesIT Services and IT Consulting
Referrals increase your chances of interviewing at Giant Group by 2x
Sign in to set job alerts for "Operations Team Lead" roles.Continue with Google Continue with Google
Continue with Google Continue with Google
Assistant Manager Workplace Experience & OperationsCustomer Support Representative - Supply OnboardingLahore, Punjab, Pakistan
PKR90,000.00
-
PKR120,000.00
1 month ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Team Lead
7 days ago
Lahore, Punjab, Pakistan New Travel Team Full timeTeam Lead - Sales New Travel Team, Pakistan You should be comfortable working in a dynamic fast-paced work environment with a small group of people that love to have fun at work.Managing and directing the daily activities of telesales staff.Acting as an information source and answering agents' questions, assigning tasks, following up and giving instructions...
-
Team Lead
7 days ago
Lahore, Punjab, Pakistan Jubilee Life Insurance Limited-Window Takaful Operations Full timeCompany: Jubilee Life Insurance Limited-Window Takaful OperationsLocation: Lahore, Punjab, PakistanThis is a full-time on-site Team Lead role located in Lahore at Jubilee Life Insurance Limited-Window Takaful Operations. The Team Lead will be responsible for managing and leading a team of Takaful Operations staff, overseeing day-to-day operations, ensuring...
-
Operations Team Lead
3 weeks ago
Lahore, Punjab, Pakistan Abacus Full time1 week ago Be among the first 25 applicantsDirect message the job poster from AbacusHuman Resource Professional | Talent Acquisition |Technical Recruitment#HiringNow #TeamLeadJobs #BPOCareers #CustomerServiceLeadership #LahoreJobs #BPOJobs #CareerOpportunity #GlobalOperations #CustomerExperience #LeadershipOpportunity #NowHiring #JobOpening #TeamLead...
-
Operations Team Lead
2 weeks ago
Lahore, Punjab, Pakistan Abacus Full timeDirect message the job poster from AbacusHR Executive - Recruitment | Technical Recruiter | Headhunter | End-to-end RecruitmentAbout CompanyAbacus has been providing cutting-edge business solutions for almost 35 years, helping organizations transform their visions into realities. With a focus on industry-specific solutions and technology-driven delivery,...
-
Sales Operations Team Lead
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeExecutive Sales Operations Team LeadWe are seeking an experienced Executive Sales Operations Team Lead to join our team. In this role, you will be responsible for organizing the Sales Operations Section in assigned areas and ensuring staff training and motivation to achieve individual targets.Main Responsibilities:Organize sales operations teams across...
-
IT Team Lead
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob SummaryAs a seasoned IT Manager, you will be responsible for overseeing the team and taking charge of all IT-related responsibilities. This includes managing the company's technical and operations staff, as well as ensuring the smooth operation of company websites.Key Responsibilities• Manage overall technical and operations staff• Oversee the...
-
Team Lead
2 days ago
Lahore, Punjab, Pakistan Ovex Technologies Pakistan Full timeLead a team of CROs on Inbound & Outbound OperationsTo communicate the company and client vision, purpose, core values to employees.Help CROs to understand processes and services information in a positive and effective wayResolve agents, client and customers issues.Conduct performance reviews and team meetings.Handle escalated queries of customers and...
-
Team Lead
7 days ago
Lahore, Punjab, Pakistan Abacus Outsourcing Full timeJob Description: Overview:As a Team Lead in the Contact Center, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery. This role involves overseeing daily operations, monitoring performance metrics, and fostering a positive and collaborative team environment.Key...
-
Operations Team Lead- UAE Project
23 hours ago
Lahore, Punjab, Pakistan Abacus Full timeGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleDirect message...
-
Team Lead
4 weeks ago
Lahore, Punjab, Pakistan Infoempregos Full timeJob Description:Team Management: Lead, motivate, and coach your team to achieve sales targets. Conduct regular meetings, assist in recruitment and onboarding.We are offering an opportunity for those who are starting their career. If you are motivated and eager to learn, come join our teamRequirements:Willingness to learn and adapt.Good communication and...