Customer Service Manager

1 week ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

We are seeking a highly motivated and experienced leader to join our team as a Customer Service Manager. In this role, you will be responsible for overseeing a team of sales representatives, ensuring they meet performance targets and deliver exceptional customer service.

Responsibilities:
  • Manage and motivate a team of sales agents to achieve sales targets.
  • Develop and implement strategies to improve customer satisfaction.
  • Monitor and analyze sales data to identify areas for improvement.
  • Provide coaching and training to improve the team's performance.
Requirements:
  • Minimum of 5 years of experience in a sales-oriented call center.
  • Proven ability to close sales and meet or exceed targets.
  • Strong problem-solving skills and the ability to handle escalated issues.


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