Career Customer Service Specialist

1 day ago

Islamabad, Islamabad, Pakistan beBeeCustomerService Full time 800,000 - 1,000,000

Job Overview:

We are seeking a skilled Career Customer Service Specialist to join our team. The ideal candidate will have excellent communication and problem-solving skills, enabling them to effectively manage incoming/outgoing calls, identify customer needs, and provide solutions to resolve issues.

Main Responsibilities:

  • To maintain accurate records of customer interactions and adhere to established communication procedures and policies.
  • To manage a high volume of outbound calls, following call center scripts to handle various topics, and identify interpreter needs to clarify information and provide solutions.

Key Requirements:

  • A graduate degree in Business Administration or related field.
  • Ability to work in a fast-paced environment with strong organizational skills and attention to detail.
  • Capacity to work quickly and accurately, streamlining functions and demonstrating a passion for learning and growth.
  • Excellent teamwork and collaboration skills.

Work Environment:

Office-based role with flexible UK timings between 1pm-10pm or 2pm-11pm.

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