Help Desk Specialist

Customer Service RepresentativeThis role involves handling customer inquiries, resolving complaints, and providing exceptional support to our clients.Key Responsibilities:Engage with customers through various communication channels, responding to their queries in a timely and professional manner.Address customer concerns, resolve issues, and provide...

About the RoleThis role involves delivering exceptional assistance via calls, chat and emails. The successful candidate will define support processes and collaborate with the team to develop and scale the Technical Support function.Key ResponsibilitiesProvide world-class support via inbound inquiries during standard business hoursCollect customer requests...

Project Manager - A Strategic RoleYou will manage end-to-end project lifecycles, overseeing the delivery of solutions in ERP, cloud, AI, e-commerce, and IT help desk services.Working closely with our teams, you will bridge cultural and operational gaps, aligning project goals with client expectations.Your role will be pivotal in upholding our commitment to...

Role SummaryAs a Senior Systems Administration Specialist, you will play a pivotal role in administering and supporting Salesforce and integrated Enterprise Systems applications for our customers and internal teams. You will have opportunities to work with integrations and collaborate with experienced developers.Responsibilities will include providing...

Backend Engineering RoleWe are seeking an experienced Senior Backend Engineer to design and build high-performance integrations between our institutional trading platform and global crypto exchanges, OTC desks, and brokers.Key ResponsibilitiesBuild and maintain performant APIs and connectivity modules to external venues (REST, WebSocket, FIX).Develop...

Job DescriptionWe are looking for a highly skilled IT Engineer who will be responsible for providing technical assistance to our colleagues on site and remotely.Diagnose and troubleshoot software and hardware related incidents and help our colleagues with their day to day IT needs.Provide 1st to 3rd support to all the IT systems and services provided and...

Job OverviewMotive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.The Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.We are seeking a highly skilled professional to join our team as a Senior...

Customer Support SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist.The ideal candidate will have excellent communication skills, a strong passion for customer service, and the ability to work effectively in a fast-paced environment.About the Role:This role is responsible for...

Job Title:Data Insights SpecialistWe are seeking a detail-oriented Data Insights Specialist to support the development of our AI tools. This role involves designing logic, analyzing data patterns, and helping structure smart monitoring workflows to improve operational efficiency.Key Responsibilities:Define logic flows for AI tools and automationsAnalyze data...

Business Development Specialist OpportunityWe are seeking an experienced business development specialist to help us grow and expand our client base. This is a fantastic opportunity for someone who wants to leverage their skills in identifying, generating, and converting new business opportunities.Main Responsibilities:Analyze market trends and identify...