Technical Content Specialist

5 days ago


Karachi, Sindh, Pakistan beBeeProduct Full time

We are seeking a talented Technical Content Specialist to craft user-friendly documentation that empowers our customers to fully leverage our products.

The ideal candidate is a detail-oriented technophile with a knack for clear, concise writing. You will have a comprehensive understanding of our products, features, use cases, target industries, and markets.

Responsibilities
  • Determine the types of documentation needed (user manuals, installation guides, API documentation, etc.).
  • Ensure documentation is user-centric, accessible, and focused on user needs.
  • Produce technology marketing content and maintain the product knowledge base.
  • Write clear, structured business requirements and documentation explaining product features, functionalities, and usage.
  • Conduct research and analysis to provide insights and recommendations for our products and services.
  • Collaborate with the product manager on roadmap planning and prioritization.
Requirements & Qualifications
  • Bachelor's degree in Computer Science or Software Engineering.
  • 3+ years of experience as a Technical Writer or related role.
  • Ability to understand and write about topics such as video, streaming, networks, digital media, AI, cloud computing, and business applications.
  • Strong knowledge of web application methodologies.
  • Excellent English communication skills and technical curiosity to ask insightful questions.
Benefits
  • Health insurance
  • Maternity cover
  • Leave encashment
  • Car support
  • Referral bonuses
  • EOBI
  • Bi-annual increments
  • Provident fund
  • Career growth
  • Location-based benefits


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