
Technical Content Specialist
5 days ago
We are seeking a talented Technical Content Specialist to craft user-friendly documentation that empowers our customers to fully leverage our products.
The ideal candidate is a detail-oriented technophile with a knack for clear, concise writing. You will have a comprehensive understanding of our products, features, use cases, target industries, and markets.
Responsibilities- Determine the types of documentation needed (user manuals, installation guides, API documentation, etc.).
- Ensure documentation is user-centric, accessible, and focused on user needs.
- Produce technology marketing content and maintain the product knowledge base.
- Write clear, structured business requirements and documentation explaining product features, functionalities, and usage.
- Conduct research and analysis to provide insights and recommendations for our products and services.
- Collaborate with the product manager on roadmap planning and prioritization.
- Bachelor's degree in Computer Science or Software Engineering.
- 3+ years of experience as a Technical Writer or related role.
- Ability to understand and write about topics such as video, streaming, networks, digital media, AI, cloud computing, and business applications.
- Strong knowledge of web application methodologies.
- Excellent English communication skills and technical curiosity to ask insightful questions.
- Health insurance
- Maternity cover
- Leave encashment
- Car support
- Referral bonuses
- EOBI
- Bi-annual increments
- Provident fund
- Career growth
- Location-based benefits
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